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Audio doesent work anymore. No speaker in desktop mode

Open Quecks87 opened this issue 1 year ago • 25 comments

Your system information

  • Steam client version: up 2 date - watch later
  • SteamOS version: 3.5. 7
  • Opted into Steam client beta?: [No]
  • Opted into SteamOS beta?: [No]
  • Have you checked for updates in Settings > System?: [Yes]

Please describe your issue in as much detail as possible:

Hi @ all first! 🙃 I have from one to the other day no sound over the speaker or headphones anymore. Bluetooth too not connect. By the first time right volume doesent work.. After some reset it work

In desktop mode I see I have no speaker to select. I try many thinks. Reset. Old or new bios 116 or current 119.

It is not the little mute 🔕 symbol in the edge of the game icon by the Taskbar.

I think maybe the board it's broken or software problem? I change the backplate sometime with the jsaux.. But I think it's not the problem..I don't hit anything inside.

Steps for reproducing this issue:

  1. Just no sound 🔊 Screenshot_2024-01-19-06-49-41-56_a23b203fd3aafc6dcb84e438dda678b6

Some consol info

deck@steamdeck ~)$ aplay -L null Discard all samples (playback) or generate zero samples (capture) lavrate Rate Converter Plugin Using Libav/FFmpeg Library samplerate Rate Converter Plugin Using Samplerate Library speexrate Rate Converter Plugin Using Speex Resampler jack JACK Audio Connection Kit oss Open Sound System pipewire PipeWire Sound Server pulse PulseAudio Sound Server speex Plugin using Speex DSP (resample, agc, denoise, echo, dereverb) upmix Plugin for channel upmix (4,6,8) vdownmix Plugin for channel downmix (stereo) with a simple spacialization default Default ALSA Output (currently PipeWire Media Server) hdmi:CARD=Generic,DEV=0 HD-Audio Generic, HDMI 0(deck@steamdeck ~)$ aplay -L null Discard all samples (playback) or generate zero samples (capture) lavrate Rate Converter Plugin Using Libav/FFmpeg Library samplerate Rate Converter Plugin Using Samplerate Library speexrate Rate Converter Plugin Using Speex Resampler jack JACK Audio Connection Kit oss Open Sound System pipewire PipeWire Sound Server pulse PulseAudio Sound Server speex Plugin using Speex DSP (resample, agc, denoise, echo, dereverb) upmix Open Sound System Plugin for channel upmix (4,6,8) vdownmix Plugin for channel downmix (stereo) with a simple spacialization default Default ALSA Output (currently PipeWire Media Server) Open Sound System Open Sound System hdmi:CARD=Generic,DEV=0 HD-Audio Generic, HDMI 0 HDMI Audio Output hdmi:CARD=Generic,DEV=1 HD-Audio Generic, HDMI 1 HDMI Audio Output hdmi:CARD=Generic,DEV=2 HD-Audio Generic, HDMI 2 HDMI Audio Output Open Sound System hdmi:CARD=Generic,DEV=3 HD-Audio Generic, HDMI 3 HDMI Audio Output usbstream:CARD=Generic HD-Audio Generic USB Stream Output (deck@stea HDMI Audio Output hdmi:CARD=Generic,DEV=1 HD-Audio Generic, HDMI 1 HDMI Audio Output hdmi:CARD=Generic,DEV=2 HD-Audio Generic, HDMI 2 HDMI Audio Output hdmi:CARD=Generic,DEV=3 HD-Audio Generic, HDMI 3 HDMI Audio Output usbstream:CARD=Generic HD-Audio Generic USB Stream Output (deck@stea

Quecks87 avatar Jan 19 '24 23:01 Quecks87

Well is there a fix?

GreatNateDev avatar Jan 21 '24 01:01 GreatNateDev

Well is there a fix?

I don't find something.. Valve support don't answer anymore 😭.. The first answer was only simpel questions

Quecks87 avatar Jan 21 '24 06:01 Quecks87

No answer.. No ideas.. I try many workaroundas..the last change pipewire parts over the consol.. I become back the show inactive devices but it's a empty option dummy I can't select..

Quecks87 avatar Jan 21 '24 18:01 Quecks87

Fixed in newest steam preview:)

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Fixed in newest steam preview:)

What do u mean? How fix?

Quecks87 avatar Jan 22 '24 17:01 Quecks87

In the system settings in gamemode change to preview instead of stable and once reboot check for updates and update and that worked for me

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Seemed to be fixed since Jan 19 💀

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Seemed to be fixed since Jan 19 💀

Nope... I test every day... No fix for me

Quecks87 avatar Jan 22 '24 17:01 Quecks87

Did you ever test the preview branch? And does it work for you now?

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Did you ever test the preview branch? And does it work for you now?

Maybe we have diff but similar audio issues?

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Did you ever test the preview branch? And does it work for you now?

Maybe we have diff but similar audio issues?

Maybe.. I have no sound with this preview 😭

Quecks87 avatar Jan 22 '24 17:01 Quecks87

I have no speaker in my options. So sad.. Uploading 17059462452425131630504324640482.jpg


Quecks87 avatar Jan 22 '24 17:01 Quecks87

Dang man I'm sorry to hear that you can send the deck in to valve I think or maybe try a full reimage

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

I had the no speaker thing to so weird that mine got fixed I gtg for now though

GreatNateDev avatar Jan 22 '24 17:01 GreatNateDev

Dang man I'm sorry to hear that you can send the deck in to valve I think or maybe try a full reimage

I have try complete full image over the USBc stick.. I test every bios version.. I try consolcomands... I write with valve.. This device go back..😭

Quecks87 avatar Jan 22 '24 18:01 Quecks87

That sucks bro maybe it is a hardware issue

GreatNateDev avatar Jan 22 '24 18:01 GreatNateDev

Did you ever do hardware mods eg:replace ssd

GreatNateDev avatar Jan 22 '24 18:01 GreatNateDev

Did you ever do hardware mods eg:replace ssd

Nope...

Quecks87 avatar Jan 22 '24 18:01 Quecks87

Idk that sounds like a hardware issue maybe something broke send to valve

GreatNateDev avatar Jan 22 '24 18:01 GreatNateDev

Idk that sounds like a hardware issue maybe something broke send to valve

Yeah... But I don't know.. This device run only 10 hour.. And have this problems.. Maybe I get the refund and buy another... So sad

Quecks87 avatar Jan 22 '24 18:01 Quecks87

Idk that sounds like a hardware issue maybe something broke send to valve

With pipewire commend I can get the auto null bug and the empty dummy sound button.. 🀔😕 Co u know maybe fix?

Quecks87 avatar Jan 22 '24 18:01 Quecks87

I got that too when I had bug couldn't get passed that stage tho

GreatNateDev avatar Jan 22 '24 18:01 GreatNateDev

Post the output of dmesg ??

hungrymonkey avatar Feb 10 '24 10:02 hungrymonkey

You want me to do that @Quecks87 ?

GreatNateDev avatar Feb 12 '24 04:02 GreatNateDev

I really don't want to rely on preview channel to get my sound back. I can change the default sound device back to normal in desktop, but not gaming mode, no UI sounds, no game sounds.

akakira avatar Feb 28 '24 01:02 akakira