Proton icon indicating copy to clipboard operation
Proton copied to clipboard

Ninja Gaiden 4 (2627260)

Open chappellkm opened this issue 2 months ago • 60 comments

  • Name of the game with compatibility issues: Ninja Gaiden 4

  • Steam AppID of the game: 2627260

  • GPU: Radeon RX 9070 XT

  • Driver version: Mesa 25.2.5

  • Kernel version: Zen 6.17.3

  • Link to full system information report: https://gist.github.com/chappellkm/242b55332d3777e27c0f96ab8479d2c8

  • Proton version: Proton Hotfix, but it doesn't work under experimental or 10.0.2 beta either

steam-2627260.log

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Ninja Gaiden 4 freezes once gameplay is started. The freeze may happen immediately once you start the game past the title screen, or it may happen within 15 to 30 minutes of gameplay, but it will happen. The only solution is to hard quit the game.See here for more complaints:

https://steamcommunity.com/app/2627260/discussions/0/669472753009693018/

This error can be reproduced by starting the game and playing a little.

chappellkm avatar Oct 21 '25 10:10 chappellkm

Experiencing the same issue on an RTX 3060.

FenoTheFox avatar Oct 21 '25 12:10 FenoTheFox

Experiencing this issue too.

EndeavourOs Ryzen 7 5800X RX 6700 XT

luanrr98 avatar Oct 21 '25 13:10 luanrr98

Same issue here on CachyOS

Ryzen 7 5800 X3D RX 7800XT 32GB RAM 2TB m.2

Proton is up to date on this machine and so CachyOS

PizzaIncident avatar Oct 21 '25 13:10 PizzaIncident

This game is Steam Deck verified, so it might be worth trying to run it with SteamDeck=1 %command% and proton-10.0-beta as stated in the meta data. Perhaps some fixes were applied for Steam Deck, or the QA teams at both companies didn't play this game more 15 minutes

ga2mer avatar Oct 21 '25 14:10 ga2mer

Thank you for the suggestion.

Tried with steamdeck=1 launch option and proton 10.0 beta 2. Still freezing.

chappellkm avatar Oct 21 '25 19:10 chappellkm

For me it froze with Proton Experimental and Hotfix as well. Tried with SteamDeck=1 %command% and Proton 10.0-2 (beta) and that seemed to work. Played for ~2 hours. Afterwards I tried without the launch option and it froze again.

I'm on CachyOS Ryzen 7 9800X3D Radeon RX 9070 XT

tojura avatar Oct 21 '25 20:10 tojura

Want to update and say that when launching with SteamDeck=1 (and not the lowercase variant which I posted above which is incorrect), the game has worked without crashing for the last hour.

chappellkm avatar Oct 21 '25 21:10 chappellkm

I’ve tried it with the SteamDeck=1 %command% and using proton 10.0-2 and it worked for a minute longer than before and keeps freezing. Any fixes yet?

flynnconkey-byte avatar Oct 22 '25 00:10 flynnconkey-byte

I can confirm with SteamDeck=1 and Proton Hotfix it runs for a lot longer but it still seems to crash eventually.

pervognsen avatar Oct 22 '25 06:10 pervognsen

Guys, are you speaking about cracked version? Because I have the same issue with cracked version, but I saw few videos on YouTube where this game is playable on steam deck.

Stamwok avatar Oct 22 '25 08:10 Stamwok

Want to update and say that when launching with SteamDeck=1 (and not the lowercase variant which I posted above which is incorrect), the game has worked without crashing for the last hour.

Game did eventually crash even when using SteamDeck=1 launch option but it did run for longer.

chappellkm avatar Oct 22 '25 10:10 chappellkm

Game still crash with "SteamDeck=1" and 240 FPS. I tried 120 FPS capped and played for 1 hour without issue. I'm on Arch, Ryzen RX 7800 XT, Ryzen 7 5800X3D.

tranlethaison avatar Oct 23 '25 15:10 tranlethaison

Game keeps freezing and crashing at random moments, causing one to restart it completely, even with "SteamDeck=1". Integrity check of the game files and re-install didn't fix the problem. Drivers and system are fully up-to-date. System: CachyOS, Ryzen 5700X, RTX 3060.

catwithsocks avatar Oct 24 '25 09:10 catwithsocks

Has anyone here tried keeping frame cap to 60. This seems to allow me to play for hours. I'm on CachyOS, RTX 3060. 240 crashes.

praz01 avatar Oct 24 '25 14:10 praz01

https://youtu.be/Ox6U8rHI_jo

Try this.

Hannah-Savannah avatar Oct 25 '25 04:10 Hannah-Savannah

Has anyone here tried keeping frame cap to 60. This seems to allow me to play for hours. I'm on CachyOS, RTX 3060. 240 crashes.

Thanks for the suggestion. It did run for a bit longer it feels like but it froze eventually.

catwithsocks avatar Oct 25 '25 15:10 catwithsocks

Same here, 9070XT / Ryzen 7 7800X3D on Bazzite. Hard crashes after ~1 hour.

hoetz avatar Oct 26 '25 16:10 hoetz

Same issue here, 9800X3D / RTX 5090. Game crashes pretty frequently. I've tried Proton Experimental and Hotfix without success.

nrkowalski avatar Oct 28 '25 20:10 nrkowalski

same here. the crash or freeze is random, sometimes before title screen, sometimes inside the game. sometimes in 10 minutes and sometimes in 30. the crash wil eventually happen. game needs a patch.

vagelis84 avatar Oct 29 '25 16:10 vagelis84

Right now, proton hotfix has changes meant to eliminate the random hangs. I could play 2 hours in a row without any freezing or crashing issues, so those suffering from this should switch to it. https://github.com/ValveSoftware/Proton/wiki/Proton-Versions#proton-hotfix

It's important to point out that hotfix is meant to address issues for specific games and shouldn't be set as your default proton version nor used for random games, as the hotfix channel only sees sporadic use.

simifor avatar Nov 01 '25 22:11 simifor

Right now, proton hotfix has changes meant to eliminate the random hangs. I could play 2 hours in a row without any freezing or crashing issues, so those suffering from this should switch to it. https://github.com/ValveSoftware/Proton/wiki/Proton-Versions#proton-hotfix

It's important to point out that hotfix is meant to address issues for specific games and shouldn't be set as your default proton version nor used for random games, as the hotfix channel only sees sporadic use.

Not sure proton hotfix actually has fixes for this game, as I switched to it and froze in 20 minutes of play.

dmitsuki avatar Nov 02 '25 06:11 dmitsuki

Can you share a proton log?

On Sun, Nov 2, 2025, 2:52 AM dmitsuki @.***> wrote:

dmitsuki left a comment (ValveSoftware/Proton#9120) https://github.com/ValveSoftware/Proton/issues/9120#issuecomment-3477507499

Right now, proton hotfix has changes meant to eliminate the random hangs. I could play 2 hours in a row without any freezing or crashing issues, so those suffering from this should switch to it. https://github.com/ValveSoftware/Proton/wiki/Proton-Versions#proton-hotfix

It's important to point out that hotfix is meant to address issues for specific games and shouldn't be set as your default proton version nor used for random games, as the hotfix channel only sees sporadic use.

Not sure proton hotfix actually has fixes for this game, as I switched to it and froze in 20 minutes of play.

— Reply to this email directly, view it on GitHub https://github.com/ValveSoftware/Proton/issues/9120#issuecomment-3477507499, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQZQ4EAW2UFM2LPX5FW7ZW332WS4PAVCNFSM6AAAAACJYWQCDGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTINZXGUYDONBZHE . You are receiving this because you commented.Message ID: @.***>

simifor avatar Nov 02 '25 07:11 simifor

Can you share a proton log?

I can tomorrow, remind me of the launch options to get the log and where it will be saved?

dmitsuki avatar Nov 02 '25 07:11 dmitsuki

PROTON_LOG=1 %command%

The file will be saved in your home folder

On Sun, Nov 2, 2025, 3:15 AM dmitsuki @.***> wrote:

dmitsuki left a comment (ValveSoftware/Proton#9120) https://github.com/ValveSoftware/Proton/issues/9120#issuecomment-3477519345

Can you share a proton log? … <#m_1841589351437280877_>

I can tomorrow, remind me of the launch options to get the log and where it will be saved?

— Reply to this email directly, view it on GitHub https://github.com/ValveSoftware/Proton/issues/9120#issuecomment-3477519345, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQZQ4EBCU65XWLURLJCJB3D32WVPJAVCNFSM6AAAAACJYWQCDGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTINZXGUYTSMZUGU . You are receiving this because you commented.Message ID: @.***>

simifor avatar Nov 02 '25 07:11 simifor

Delayed, but here.

steam-2627260.log

dmitsuki avatar Nov 04 '25 04:11 dmitsuki

@dmitsuki Which graphics settings were you using when this freeze happened, and was it in a particular chapter/location? Is it random or can you repeat it?

runar-work avatar Nov 04 '25 13:11 runar-work

@dmitsuki Which graphics settings were you using when this freeze happened, and was it in a particular chapter/location? Is it random or can you repeat it?

Its random, it's happened so far regardless of graphics settings.

dmitsuki avatar Nov 04 '25 15:11 dmitsuki

@dmitsuki looks like the issue you are having is similar in its symptoms, but different from the one that got fixed. The one that was fixed was a deadlock that affected the game only, your log shows that your gpu hanged instead. Assuming your computer recovered and you didn't reboot, sudo dmesg should show a log saying the same, if you did reboot then it should be on journalctl -k -b -1.

@hoetz @vagelis84 @nrkowalski have you tried with the more recent hotfix build? Has it made a difference on your end?

simifor avatar Nov 04 '25 17:11 simifor

My computer doesn't have to recover. When this freeze happens it just freezes the game. I just close it like normally. No other graphical programs are effected, unlike if I crash my GPU by for example reading from some bad memory in vulkan. The game doesn't crash either. It just sits there frozen, with the exact symptoms of a deadlock.

dmitsuki avatar Nov 04 '25 17:11 dmitsuki

@dmitsuki there are several ways for the gpu to crash, amdgpu must be recovering from this kind as this is part of your proton log

radv/amdgpu: The CS has been rejected, see dmesg for more information (-2).

simifor avatar Nov 04 '25 17:11 simifor