Proton icon indicating copy to clipboard operation
Proton copied to clipboard
Published 1 month ago • verified publisher icon ValveSoftware

Command & Conquer™ Generals Zero Hour (2732960)

Open freezer255 opened this issue 7 months ago • 2 comments

Compatibility Report

  • Name of the game with compatibility issues: Command Conquer Generals Zero Hour and Command Conquer Generals
  • Steam AppID of the game: 2732960

System Information

  • GPU: RX 9060XT
  • Video driver version: Mesa 25.1.3
  • Kernel version: Linux 6.15.2-2-cachyos
  • Link to full system information report as Gist:
  • Proton version: proton hotfix,proton 9.0.4,proton 10 beta and Ge proton 10.4

I confirm:

  • [ x] that I haven't found an existing compatibility report for this game.
  • [x ] that I have checked whether there are updates for my system available.

steam-2732960.log

Symptoms A black little window appears and nothing happens

Reproduction

Just start the game with a rx 9060xt,other games work fine.

freezer255 avatar Jun 17 '25 18:06 freezer255

I found that on my machine the game hangs on the black window for a couple minutes before reaching gameplay. If you give it a few minutes, does the game ever load?

codeweaverwill avatar Jun 18 '25 16:06 codeweaverwill

Ok that actually works. The problem is a message appears and asks to close the process. I did click wait and the message came back,after 5 times of clicking wait I gave up because I thought the game is freezed. But it appears that was not the case and I have to click wait for a few minutes and then the game starts. Is there no easy way to stop the message or make it wait longer till it appears ? , thanks anyways guys

freezer255 avatar Jun 18 '25 16:06 freezer255

Nice, proton 10 beta fixed the problem, thank you !

freezer255 avatar Jul 06 '25 21:07 freezer255

I have the same problem black screen on start of the game after update to Nvidia drivers 580.82.07. The audio is working but black screen only..... Was working ok up to Nvidia drivers 570.172.08......

JN19aban avatar Sep 24 '25 06:09 JN19aban

Hello @JN19aban, please add PROTON_LOG=1 %command% to the game's launch options, reproduce the regression, and attach the generated $HOME/steam-$APPID.log to this issue report as a file. (Proton logs compress well if needed.) Also, please copy the contents of Steam Runtime Diagnostics from Steam (Steam -> Help -> Steam Runtime Diagnostics) and put it in a gist, then include a link to the gist in this issue report.

kisak-valve avatar Sep 24 '25 12:09 kisak-valve

Ok @kisak-valve the link is below:

https://gist.github.com/JN19aban/769d95147f787f8a8f29822c8286d241

JN19aban avatar Sep 24 '25 14:09 JN19aban