Ty the Tasmanian Tiger 3 (411980)

[Zero86Sk]

Whitelist Request

• Name of the game to be whitelisted: Ty the Tasmanian Tiger 3
• Steam AppID of the game: 411980

System Information

• GPU: GTX 1070
• Driver/LLVM version: Nvidia driver 415.27
• Distro version: Linux Mint 19.1
• Kernel version: 4.18.0-13
• Link to full system information report Gist
• Proton version: 3.16-6 beta

I confirm:

• [x] that pressing the Play button in the Steam client is sufficient.
• [ ] that runtime config options are necessary to run the game.
• [x] that no workarounds other than PROTON_* env variables are necessary.

Issues

• [x] I haven't experienced any issues.
• [x] There are no issues left open for this game.
• [ ] Although I consider the gaming experience equal to Windows there are remaining issues:

Game runs nicely out of the box

[kisak-valve]

Ty the Tasmanian Tiger 3 (411980)

Issue transferred from https://github.com/ValveSoftware/Proton/issues/4891. @CalebQ42 posted on 2021-06-09T04:51:39:

Compatibility Report

• Name of the game with compatibility issues: Ty the Tasmanian Tiger 3
• Steam AppID of the game: 411980

System Information

• GPU: RTX 3070
• Driver/LLVM version: 465.31-1
• Kernel version: 5.12.9.zen1-1
• Link to full system information report as Gist: https://gist.github.com/CalebQ42/261ef1ed69d127c2d68ef841e1c32cd2
• Proton version: All of them.

I confirm:

• [ X ] that I haven't found an existing compatibility report for this game.
• [ X ] that I have checked whether there are updates for my system available.

steam-411980.log

Symptoms

The game fails to launch. After a bit of experimentation, it seems the game might not be able to communicate with the Steam api. This problem also seems to affect the second game, but not the first. Varified to be working on Windows.

Reproduction

Try to run the game. Tried on all available Proton versions including the latest GE version.

[kisak-valve]

Hello @CalebQ42, err:module:import_dll Library steam_api.dll (which is needed by L"Z:\\games\\SteamLibrary\\steamapps\\common\\TY the Tasmanian Tiger 3\\TY3.exe") not found in your log looks like the line of interest. It looks like steam_api.dll should be provided by depot 411981 right beside the game executable, TY3.exe. Maybe try verifying the game's files?

Out of mild curiousity, what filesystem are you using with /games/SteamLibrary?

[CalebQ42]

@kisak-valve Ooops, that's my bad. I had been trying a bunch of things to try to get it working and forgot to verify my files before reporting. steam-411980.log

/games is using ntfs with uid=1000,gid=1000,rw,user,exec,umask=000,x-gvfs-show as mount options, but I've also tried it on my main partition that's f2fs with the same result.

[kisak-valve]

Thanks, Proton interacting with NTFS is known to be temperamental, but I guess that the log is hinting there's an issue elsewhere with warn:seh:dispatch_exception EXCEPTION_FLT_DIVIDE_BY_ZERO exception (code=c000008e) raised being a possible line of interest.

[RibShark]

The game works when using an unofficial steam_api.dll and then loading as a non-Steam game. Given this worked on earlier versions of Steam, and no longer works even on the same Proton versions, could this be a regression in the Steam client?

It also works when installing the Windows version of the Steam client inside a Proton prefix, and then installing/running the game from that client.

[Viesta2021]

Game booted up and got past the title screen but when you change settings to high and reboot it wont launch anymore. (using experimental)

[JimScript]

Game booted up and got past the title screen but when you change settings to high and reboot it wont launch anymore. (using experimental)

Ah, that's due to MSAA for some reason, you delete the value(but not the line)in the config file and the game starts again. However you won't get far in as the Dennis cutscene crashes to desktop before you can even skip it. Here is a Proton log for each type of crash: steam-411980-MSAA.log steam-411980-Dennis.log

[tarceri]

Hi, I've fixed the crash on launch in the radeonsi driver with this MR: https://gitlab.freedesktop.org/mesa/mesa/-/merge_requests/26661

[JimScript]

Hi, I've fixed the crash on launch in the radeonsi driver with this MR: https://gitlab.freedesktop.org/mesa/mesa/-/merge_requests/26661

It still crashes on startup with MSAA, but the log file is a bit longer so I wonder if there's another thing crashing it too: steam-411980.log

[tarceri]

Hi, I've fixed the crash on launch in the radeonsi driver with this MR: https://gitlab.freedesktop.org/mesa/mesa/-/merge_requests/26661

It still crashes on startup with MSAA, but the log file is a bit longer so I wonder if there's another thing crashing it too: steam-411980.log

You are using Mesa 23.1.3 (git-87ebaf765d) 23.1.3 was released in June 22, 2023. For the bug fix you need to use Mesa 24.0.* or 23.3.2 or higher

[JimScript]

Ah I see, SteamOS hasn't updated its Mesa drivers with the fix yet. I assumed that the Mesa downloads from the Discover store were system wide, but now I realize that they're only for Flatpak's sandboxing.

[JimScript]

Well I'm happy to say the new SteamOS preview with Mesa 24.1 did indeed fix the game launching with MSAA on, however it didn't fix the crash at the Dennis cutscene, so here's a more recent log for that: steam-411980-Dennis-2.zip