Seven: Enhanced Edition (471010)

[tesfabpel]

Compatibility Report

• Name of the game with compatibility issues: Seven: The Days Long Gone
• Steam AppID of the game: 471010
• Playtime: ~15 minutes

System Information

• GPU: NVIDIA GeForce GTX 970
• Driver/LLVM version: nvidia 415.18
• Kernel version: 4.19.4-arch1-1-ARCH
• Link to full system information report: https://gist.github.com/tesfabpel/53cc2ee2e558349e814a91e10ba16211
• Proton version: Default (3.7-8 ?)

I confirm:

• [X] that I haven't found an existing compatibility report for this game.
• [X] that I have checked whether there are updates for my system available.

Symptoms

The game runs at low FPS and there are audio issues like weird volume of some background sounds (like the people's noise).

Steam Log

steam-471010.log.gz

Reproduction

Play the game normally.

[kisak-valve]

Hello @tesfabpel, the log hints that the degraded performance is nvapi related. Please retest with Proton 3.16-4.

[tesfabpel]

Hi @kisak-valve, with proton 3.16-4 the FPS are good but of course the audio issue is still there. Thank you.

[omegajimes]

I solved the audio issue by using Proton 3.16-4-beta and running a terminal: WINEPREFIX=/PathToYour/SteamLibrary/steamapps/compatdata/471010/pfx winetricks xact That yields proper sound, and great fps in game.

[NuSuey]

It might not be so obvious when you play the game, but none of the videos are working (WMV) so it's another game being affected by the WMV support in wine/proton https://github.com/ValveSoftware/Proton/issues/1464

[HonkingGoose]

I've updated the list at #1464 to reflect the findings of @NuSuey.

For reference: the Proton log contains mf.dll, mfplat.dll, mfplay.dll, this means it's a MediaFoundation issue.

[ipr]

Curiously, game has libvorbis DLL-files included with it but videofiles are wmv and mp4 (H.264 and MPEG-4 AAC).

Also, Proton-GE 7.1-2 exits before reaching main menu with following logline: in64\Seven-Win64-Shipping.exe: ../src/vulkan/wsi/wsi_common_x11.c:1229: x11_present_to_x11_dri3: Assertion `chain->sent_image_count <= chain->base.image_count' failed.

[kisak-valve]

Hello @ipr, an assert in mesa's common wsi code should also be mentioned to the mesa developers.

[ipr]

Hello @ipr, an assert in mesa's common wsi code should also be mentioned to the mesa developers.

I retested with older Mesa (21.3.5): that assert seems to be due to Mesa 22.0-rc, which seems to have problematic bugs still. A few other games have exhibited problems with that version too.

[ranplayer]

Some in-game tutorial videos available on the menu are rendered as "colored bars" with Proton 9.0-4, 10.0-3 and Experimental (2025-11-26). See picture below:

Proton 10.0-3 logs: steam-471010.tar.gz

Relevant error lines:

1185.722:0160:02b0:err:sync:RtlLeaveCriticalSection section 000000003B6CEE18 "?" is not acquired
1185.722:0160:02b0:err:sync:RtlLeaveCriticalSection section 000000001D393998 "?" is not acquired
1185.733:0160:02d0:err:dmo:create_placeholder_file Creating tag file placeholder-video-used.
...

Specs:

• OS: Arch
• Kernel: 6.12.59
• GPU: RZ 6700 XT (Mesa 25.2.7)
• CPU: Ryzen 7 5700G
• DE: Plasma 5.5.3 (wayland)