Indefinite "Confirming match..." message resulting in bans

[henke443]

Description

When searching for a game, there is a >10% chance that the matchmaking bugs out so that "Confirming match..." is displaying indefinitely, so that you are unable to accept the match. When restarting the client you will still be banned as if you failed to ready-up.

Example Match ID (and possibly Timestamp)

Screenshots

[henke443]

This has happened to me 3 times today and 2 times yesterday, so the issue has been happening for at least 2 days.

[henke443]

I suggest maybe temporarily disabling bans (or reducing the accumulative increases for the duration) for failing to ready-up until the real issue is fixed.

[Ali-Mahmoodi]

I have got same issue

[charli3cta]

I've got the same problem.

[Hosenbisler]

Same issue

[daudnadeem]

Same issue.

[ScythEwolf]

Similar issue here. I believe I have this since the last patch. So sad... Tried even to reinstall but didnt work.

[simonmilz]

same issue here

[NoMore201]

I have this problem on EUW since PGL wallachia play offs, saturday 12 October, still to date...

[ScythEwolf]

Yes... it is on EUW - just found out that all you need to do is switching to another server.

[xbxb30]

Same problem... Stupid dota. 12 hour of ban!!!

[binurawidanagama]

Same issue for EU West servers. not for EU East

[github-actions[bot]]

This issue is stale because it has been open for 365 days with no activity.