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Getting error(VK_ERROR_DEVICE_LOST) on launching Dota 2 (MacBook Pro + Intel chip)

Open Megastar777 opened this issue 1 year ago • 7 comments

Machine- HW- MacBook Pro + Intel chip OS- Sonoma

Getting error message after launching Dota 2 game from steam.

Error- Vulkan encountered unrecoverable error VK_ERROR_DEVICE_LOST. If on NVIDIA, try reproducing with -aftermath -aftermath_full added to your command-line to gather GPU crash dump.

SS attached. Screenshot 2024-08-27 at 6 31 27 PM

Megastar777 avatar Aug 27 '24 13:08 Megastar777

Having the same problem. My machine is Macbook Pro 16-inch 2019 with AMD GPU. I am guessing it's a problem with Vulkan and AMD GPU.

PanthonImem avatar Aug 30 '24 00:08 PanthonImem

I have the same problem Macbook pro 2015 Monetery

NimaTaheria avatar Aug 30 '24 20:08 NimaTaheria

same bug! valve is the real clown.

KomachiZ avatar Sep 01 '24 03:09 KomachiZ

same problem IMac( i9+5300+Sonoma 14.6.1)

pp126 avatar Sep 03 '24 06:09 pp126

No way to fix it?!

NimaTaheria avatar Sep 03 '24 06:09 NimaTaheria

How long does it takes, been almost 10 days and still no solution for this. Also this is not new, everytime Dota2 comes up with some major updates, Mac always crashes out, since Dota2 does not support it properly. I am not sure if they even consider Mac in their new release testing cycle agenda.

Megastar777 avatar Sep 06 '24 18:09 Megastar777

Quite useless dev and test team. Its been almost 1.5 months and they could not even rectify this issues.

Megastar777 avatar Oct 22 '24 19:10 Megastar777

Hey everyone, I just found the solution. It turns out the GPU switching mechanism is, let's say, broken. I’m not sure why, but sometimes it switches to the Intel GPU, which doesn’t support Vulkan. To fix the problem, I downloaded gfxCardStatus for macOS and forced my MacBook to use the discrete GPU. Hope this helps!

KhDenys avatar Oct 24 '24 17:10 KhDenys

try this, it worked for me. https://www.reddit.com/r/DotA2/comments/1f08fcm/temporary_fix_for_mac_users_can_play_smoothly_no/?share_id=o7QjHDJkyFJT1kGAS6OPk&utm_content=1&utm_medium=ios_app&utm_name=ioscss&utm_source=share&utm_term=1

wangjian0019 avatar Nov 06 '24 00:11 wangjian0019

Did not work for me. I think that fix was for event24 issue or something which was fixed pretty quickly.

The bug in this thread seems to be specific to people with Macbook Pro 16' 2019 which comes with both an Intel and AMD GPU -- and the bug happens when the GPU switch between the two.

PanthonImem avatar Nov 06 '24 00:11 PanthonImem

Hi, any updates on this issue?

sta-vanger avatar Dec 01 '24 15:12 sta-vanger

This issue is stale because it has been open for 365 days with no activity.

github-actions[bot] avatar Dec 13 '25 02:12 github-actions[bot]