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[Bug]: Buy airtime fails when using KCB

Open larrymiami opened this issue 1 year ago • 0 comments

Description

Buying airtime from KCB fails with the error "We received no response from KCB Bank. We don't think this transaction worked. Please try again"

Steps to reproduce

  1. Open Stax app.
  2. On the home screen click on the buy airtime icon.
  3. Choose Pay with (Your KCB account), enter the recipient network and amount.
  4. Click continue and enter your pin.
  5. Pay attention to the transaction details page.

Expected result

A confirmation message is received and transaction details are displayed successfully on the screen.

Actual result

The transaction page is written failed with the error "We received no response from KCB Bank. We don't think this transaction worked. Please try again"

Link to screenshots/screen recordings

https://drive.google.com/file/d/1A3A28KTAnYzMAMv-XRW7iI99kR2lY5Lk/view?usp=sharing

Suggested solution

No response

Device name

Xiaomi-Readmi 10C

Android OS

12

App version

1.19.6

Config version

20230223000057

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

cd34e3c1f210911a

larrymiami avatar Feb 23 '23 17:02 larrymiami