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Pending status persists after successfully sending money to Mpesa using COOP Bank.

Open MwitaBrian opened this issue 1 year ago • 0 comments

Description

Pending status persists on the transaction details screen after successfully sending money to Mpesa using COOP Bank.

Steps to reproduce

  1. Open the Stax app.
  2. Tap the send money icon.
  3. Select Pay with COOP bank.
  4. Select recipient network as Mpesa.
  5. Enter contact phone number and amount.
  6. Tap continue
  7. Tap send money now button and select sim 1 when prompted.
  8. Enter pin and wait for transaction to complete.
  9. Pay attention to the pending status message despite the transaction being successful.

Expected result

The amount sent and a successful status message are displayed on the transaction details screen.

Actual result

Pending status persists on the transaction details screen after successfully sending money to Mpesa using COOP Bank.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1TmVPVI-5L6omNU2mizuLyP3KLG7MZ3eP/view?usp=drivesdk

Device name

Samsung Galaxy A50

Android OS

11

App version

1.18.2

Config version

20221122200424

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

76f877283734ee49

MwitaBrian avatar Nov 25 '22 15:11 MwitaBrian