[Bug]: Transaction fails when sending money from KCB to MPESA

[brysonwaisi]

Description

"We received only a partial response from KCB Bank. We don't think this transaction worked" error is displayed on the screen.

Steps to reproduce

1. Open the Stax app.
2. On the home screen, click on the send money icon.
3. Select the bank on the pay with input field.
4. Select Mpesa as the recipient network.
5. Enter the desired amount and click on the continue button.
6. When prompted with “finish importing account,” click the connect now button.
7. Input your Pin.

Expected result

Transaction checks out as successful

Actual result

Failed transaction status with the error "We received only a partial response from KCB Bank. We don't think this transaction worked. Please try again." A USSD request is triggered after the error.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1HfDLghvOpKPt22Dc2CqhDZScHMrfCniN/view?usp=share_link

Device name

Samsung Galaxy A20s

Android OS

11

App version

1.18.2

Config version

20221122200424

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]