[Bug]: Coop Bank balance returns balance for the wrong account

[suemnjeri]

Description

My coop mobile banking holds two accounts: 1 is my phone number(mcoop cash) and 2 is my actual bank account. When I enquire the balance on stax, the app automatically selects option 1 (mobile number) instead of option 2 (bank account), which I am able to select when using the ussd option.

Steps to reproduce

1. Open stax app
2. Click on refresh button next to account number to get the balance.
3. Enter the pin number
4. Wait for the confirmation message

Expected result

Stax should allow me to select which account number to enquire the balance from.

Actual result

Stax goes through all the processes but returns the wrong account balance.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1yUsV1r7pLFy60crUB1YNJWY1P99Fs9as/view?usp=drivesdk

Device name

Huawei y5 2019

Android OS

9

App version

1.18.2

Config version

20221122200424

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]