Pending messages

[Purity-E]

Description

While sending money from equity bank to my m-pesa, there is no confirmation message after the transaction is complete. The status is pending.

Steps to reproduce

1. Open Stax
2. Go to send money
3. Pay with equity bank
4. Recipient network is m-pesa
5. Enter contact number
6. Enter amount
7. Press continue
8. Send money and enter pin

Expected result

I expected to get a confirmation message and the status to indicate 'Complete'

Actual result

There is no confirmation message and the status is pending

Link to screenshots/screen recordings

https://drive.google.com/drive/folders/1bhUfJkwskuWhSuslM-k7UrRbVhfJ-a10

Device name

Redmi 9

Android OS

No response

App version

1.18.2

Config version

20221122200424

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]