Uninett
Show duration instead of start time in incident list
This isn't actually a completely useful description. For open incidents, this makes sense. However, for closed incidents, you still want to know the start time in addition to the duration.
My suggestion, to cover both, is to include both the start_time column and a duration column.
To save horizontal space, though, we might at some point in the future want to consider multiline table rows, like RT supports. There could be a time-related column with each row having one line for start time and another line for duration.. but I digress...
I like the idea of displaying the duration, as it simplifies the view and makes relevant info easier to grasp to the user. I agree that on closed incidents, duration is not relevant.
My take on technical implementation:
Consider having one column. It displays duration for open incidents, and start time for closed ones. The underlying data structure (column "type") is always DateTime, hence sorting is unaffected. Argus-frontend just changes the display format to "time since x" for open incidents instead. I see this purely as a display issue, and JavaScript can do magic these days. (@jorgenbele may have a couple good ideas how to get this done.)
Also good idea: Make sure to include a tooltip that shows the actual timestamp when the user hovers their mouse on the duration field (onmouseover).
