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Not install latest beta of unigram on windows 11

Open AlexandrKozlovskiy opened this issue 2 years ago • 8 comments

When i try to install latest beta of unigram via update menue,i get an error:

Сбой установки Unigram—Telegram for Windows. Сбой установки приложения. Сообщение об ошибке: Произошел сбой операции развертывания Add с конечным томом C: для пакета TelegramFZ-LLC.Unigram_8.6.7275.0_neutral_~_1vfw5zm9jmzqy из (8.6.7275.0.msixbundle) . Ошибка: 0x8000FFFF. Для получения справки по диагностике проблем с развертыванием приложений см. страницу http://go.microsoft.com/fwlink/?LinkId=235160. (0x8000ffff).

I read,what this error happened when we install apps from microsoft store,but i haven't microsoft store on windows 11,so i dont know,how to fix this issue.

AlexandrKozlovskiy avatar Mar 28 '22 21:03 AlexandrKozlovskiy

This seems a catastrophic failure due to Windows, I am not sure about how we could help you to get Unigram installed through msix

MarcAnt01 avatar Mar 30 '22 09:03 MarcAnt01

@MarcAnt01 But before all was ok. Why now we have this problems?

AlexandrKozlovskiy avatar Mar 30 '22 12:03 AlexandrKozlovskiy

Something has changed on your side. You can still follow the instructions in the link that you attached here to get more details.

FrayxRulez avatar Mar 30 '22 13:03 FrayxRulez

@FrayxRulez I tryed delete unigram and install again,and error not fix. So now i without unigram on windows 11. In page,about which you wrote i haven't information about error with code 0x8000FFFF. Please,give latest unigram,which can be install on windows 11.

AlexandrKozlovskiy avatar Mar 30 '22 15:03 AlexandrKozlovskiy

We have already told you that the error is given by your machine and not by Unigram, thousands of users has installed Unigram on W11 without issues.

MarcAnt01 avatar Mar 30 '22 15:03 MarcAnt01

@MarcAnt01 But why on my machine unigram is not installed. May be unigram require some configuration,which haven't in my machine. It specific situation,which not understandable for me.

AlexandrKozlovskiy avatar Mar 30 '22 15:03 AlexandrKozlovskiy

From the documentation that you linked: image

FrayxRulez avatar Mar 30 '22 15:03 FrayxRulez

This issue (error code 0x8000ffff ) may cause by a Windows permission problem, in my case, for solve this issue, try starting PowerShell (NOT cmd.exe) as administrator, And using Add-AppPackage to install Unigram,for example:

Add-AppPackage -path "D:\Unigram_8.9.7456.0_x64.msixbundle"

chenshaoju avatar Jul 26 '22 09:07 chenshaoju

Thank you for the workaround @chenshaoju, closing this ticket.

FrayxRulez avatar Sep 04 '22 12:09 FrayxRulez

@makisukurisu @MarcAnt01 would be maybe cool to mention this somewhere in the repository. I mean how to install using PowerShell.

FrayxRulez avatar Sep 04 '22 12:09 FrayxRulez

@makisukurisu @MarcAnt01 would be maybe cool to mention this somewhere in the repository. I mean how to install using PowerShell.

I don't think suggesting to install through Powershell is a good idea, since the users need to go to the process at every Unigram update. A guide to install AppInstaller seems to be a better idea to me. Your thoughts?

MarcAnt01 avatar Sep 04 '22 18:09 MarcAnt01

O know. Again this error. Via pwsh it not installed too.

Microsoft Windows [Version 10.0.22000.613] (c) Корпорация Майкрософт (Microsoft Corporation). Все права защищены.

C:\Users\ksash>pwsh PowerShell 7.2.10 Copyright (c) Microsoft Corporation.

https://aka.ms/powershell Type 'help' to get help.

A new PowerShell stable release is available: v7.3.3 Upgrade now, or check out the release page at: https://aka.ms/PowerShell-Release?tag=v7.3.3

Warning: PowerShell detected that you might be using a screen reader and has disabled PSReadLine for compatibility purposes. If you want to re-enable it, run 'Import-Module PSReadLine'.

PS C:\Users\ksash> Add-AppPackage -path "C:\Users\ksash\AppData\Local\Packages\TelegramFZ-LLC.Unigram_1vfw5zm9jmzqy\LocalState\0\documents\Unigram_9.5.8144.0_x64.msixbundle" Add-AppxPackage: Сбой развертывания с HRESULT: 0x80073CF9, Сбой установки. Обратитесь к поставщику программного обеспечения. Произошел сбой операции развертывания Add с конечным томом C: для пакета TelegramFZ-LLC.Unigram_9.5.8144.0_neutral_~_1vfw5zm9jmzqy из (Unigram_9.5.8144.0_x64.msixbundle) . Ошибка: 0x80004005. Для получения справки по диагностике проблем с развертыванием приложений см. страницу http://go.microsoft.com/fwlink/?LinkId=235160. ПРИМЕЧАНИЕ. Чтобы получить дополнительные сведения, найдите [ActivityId] 62ea8d35-6b14-0005-2bb0-ea62146bd901 в журнале событий или введите в командной строке Get-AppxLog -ActivityID 62ea8d35-6b14-0005-2bb0-ea62146bd901.

PS C:\Users\ksash> Get-AppxLog -ActivityID 62ea8d35-6b14-0005-2bb0-ea62146bd901

Time ID Message


PS C:\Users\ksash>

May be it better to use .exe extension,if some users can have this problem?

AlexandrKozlovskiy avatar Apr 09 '23 18:04 AlexandrKozlovskiy

again this error. Probably i'll report it at bugs.telegram.org if i not find any solution.

AlexandrKozlovskiy avatar Jan 30 '24 21:01 AlexandrKozlovskiy

@AlexandrKozlovskiy the error has likely nothing to do with Unigram but most likely to your system. In the ticket you as well posted at least three different error messages in your previous comments. None of them were directly related to Unigram.

FrayxRulez avatar Jan 30 '24 21:01 FrayxRulez