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Error in all projects

Open ciberdraco opened this issue 1 year ago • 2 comments

Cura Version

5.7.1

Operating System

windows 11

Printer

artillery x2

Name abnormal settings

No response

Describe model location

No response

Describe your model

I have problem with all models these last two weeks

Add your .zip here ⬇️

ASX1_Flexi Town Stormtrooper.zip

I have problem with all models. I've tried other cura versions for example 5.6.

I think that the problem is the compoter but i dont know why. if I use old computer with the same profile, Cura works correctly, but in this new computer its not working. Maybe exist a log in order to try to found the problem.

thank you

ciberdraco avatar Jun 14 '24 18:06 ciberdraco

Thanks for the report. In Cura use the "Help | Show Configuration Folder" command. In that folder is "Cura.log". Zip the file and post the zip folder here.
The Cura team will need the log file to troubleshoot this. You can try right-clicking on the Cura desktop icon and selecting "Run as Administrator". Sometimes that works.

GregValiant avatar Jun 14 '24 22:06 GregValiant

hi team, this is the log file. cura.log thnks you

ciberdraco avatar Jun 15 '24 05:06 ciberdraco