cura 5.1 keeps crashing

[Scage75]

Application Version

5.1

Platform

windows 10

Printer

snapmaker 2

Reproduction steps

load model slice model preview ,odel

Actual results

loads fine sometimes slices sometimes wont go to preview shuts the whole system down

Expected results

it should slice all models that have no issues and should let me preview it and not crash. i have attached my computer specs to see if they are good for cura aswell

Checklist of files to include

• [ ] Log file
• [ ] Project file

Additional information & file uploads

[MariMakes]

Hey @Scage75,

I'll need some more information to troubleshoot.

Inititally it sounded like a duplicate of https://github.com/Ultimaker/Cura/issues/9644 where Cura crashes if you have any non-latin characters in your file paths.

But it could also just be model dependent. If your Cura crahses on a specific model we need a project file. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

Thank you 😄

[github-actions[bot]]

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.