Tree Support partially failed/creted in air

[cbrsnoopy]

Application Version

5.0

Platform

MacOS 12.3.1

Printer

Tronxy X5SA

Reproduction steps

Load Model, Activate Tree Support, Slice

Actual results

Tree support Partially generates in the air.

Expected results

Supports are generated like in Cure 4.12.1 as seen here in Picture:

Checklist of files to include

• [X] Log file
• [X] Project file

Additional information & file uploads

TXXPRO2ED01P_Hex3D_BOBobafett_Bust_JetpackTop.3mf.zip cura.log

[Distilarouk]

i have a similar problem on my ender 3, with 4.13.1, where the tree support comes together it just doesn't. but mine doesn't show in render. only other difference is i'm on a ender 3

[64bittuning]

Choose one:

1. Stop using tree supports. (The support settings (normal) have been greatly improved in the Tronxy profiles. Use of Tree Supports has NEVER been necessary on any model I have ever printed.)

2. Adjust the settings to get your tree supports to work, and then send me a message here on GitHub. I'll work with you to add your changes to the profiles after several other members of the Tronxy community try them as well.

[Vandresc]

Thank you, @cbrsnoopy. I will bring this up with the rest of the team.

[DerGenaue]

Duplicate of #8218?

[Vandresc]

Could be indeed. Will have a look, thank you! In the meanwhile we made another ticket, devs see CURA-9346 for our internal reference.

[Matszwe02]

The same issue - Cura 5.0.0