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Published 20 hours ago • verified publisher icon Ulterius

Screenshare doesn't work

Open Cr4xy opened this issue 7 years ago • 11 comments

Title says it all, I get a timeout everytime, also System Information doesn't work either

Cr4xy avatar Dec 19 '16 02:12 Cr4xy

Can you please browse the logs located at

C:\Windows\System32\config\systemprofile\AppData\Roaming\Ulterius\Ulterius Server\

And paste your server.log here and any files in the Exceptions folder

andrewmd5 avatar Dec 19 '16 02:12 andrewmd5

Additionally press F12 to open your web developer console and copy the contents here when you try to open the system information tab or screen share

andrewmd5 avatar Dec 19 '16 02:12 andrewmd5

Log (the first part means Invalid handle):

Das Handle ist ungültig    bei System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
   bei System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
   bei UlteriusServer.Api.Services.ScreenShare.ScreenData.CaptureDesktop() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\ScreenShare\ScreenData.cs:Zeile 384.
   bei UlteriusServer.Api.Services.ScreenShare.ScreenData.LocalScreen() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\ScreenShare\ScreenData.cs:Zeile 327.
   bei UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:Zeile 235.

Console: image

Cr4xy avatar Dec 19 '16 22:12 Cr4xy

Please ensure the UlteriusAgent.exe is running.

andrewmd5 avatar Dec 19 '16 22:12 andrewmd5

It is :)

Cr4xy avatar Dec 20 '16 00:12 Cr4xy

Hello, same problem here, same server.log. UlteriusAgent.exe also running.

Saroumane avatar Dec 30 '16 21:12 Saroumane

@Saroumane are you running on a Windows Server?

andrewmd5 avatar Dec 30 '16 21:12 andrewmd5

Windows 7 Home premium 64bit (interface not in english, like Cr4xy)

Saroumane avatar Dec 30 '16 21:12 Saroumane

Same problem on Microsoft Windows 7 Professional 64-bit Version 6.1.7601 Build 7601

Nieprawidłowe dojście w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
w AgentInterface.Api.ScreenShare.ScreenData.CaptureDesktop() w D:\Documents\StrikeTaskManager\AgentInterface\Api\ScreenShare\ScreenData.cs:wiersz 364
w UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() w D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:wiersz 231
Nieprawidłowe dojście w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
w System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
w AgentInterface.Api.ScreenShare.ScreenData.CaptureDesktop() w D:\Documents\StrikeTaskManager\AgentInterface\Api\ScreenShare\ScreenData.cs:wiersz 364
w UlteriusServer.Api.Network.PacketHandlers.ScreenSharePacketHandler.GetScreenFrame() w D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Network\PacketHandlers\ScreenSharePacketHandler.cs:wiersz 231
Screen Share Died

herbat73 avatar Jan 12 '17 18:01 herbat73

@herbat73 is this using the latest build off of ulterius.io? It doesn't seem you're running it as a service.

andrewmd5 avatar Jan 12 '17 20:01 andrewmd5

The service has started. I am using the latest binary, downloaded today 1.8 for Windows from your website. The rest of features are fine.

herbat73 avatar Jan 12 '17 21:01 herbat73