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Cannot login

Open matteocontrini opened this issue 8 years ago • 7 comments

When trying to login (after entering the password and pressing Login), an error is thrown in the console

chromeController.js:1 Uncaught TypeError: Cannot read property 'pointer' of undefined

image

After some seconds, the UI updates with "Invalid password" and these messages in the console, but I suspect it's because of a timeout somewhere.

bundle.js:37 => Failed to login.
bundle.js:37 => function (e){n.setState({message:e,loggingIn:!1})}

Tried on Edge, Opera and Firefox

matteocontrini avatar Aug 28 '16 22:08 matteocontrini

@matteocontrini see if this issue is resolved with the latest version

andrewmd5 avatar Aug 31 '16 20:08 andrewmd5

What do you mean with latest version? I've downloaded the installer from the website. What, where and how should I update? Thanks

matteocontrini avatar Aug 31 '16 20:08 matteocontrini

@matteocontrini The client auto updates on server startup.

andrewmd5 avatar Aug 31 '16 20:08 andrewmd5

The issue is still there

matteocontrini avatar Aug 31 '16 20:08 matteocontrini

I had exactly the same problem, for me it was solved by adding a password to my windows account.

BorisGerretzen avatar Sep 06 '16 17:09 BorisGerretzen

In my case I have the password synced with Microsoft Account.

matteocontrini avatar Sep 06 '16 18:09 matteocontrini

Do you use a PIN to log into your computer? I had a PIN on mine and was unable to log in. Removed the PIN and it works fine now.

AudunBeck avatar Oct 20 '16 14:10 AudunBeck