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backups cannot be downloaded

Open mathse opened this issue 6 years ago • 3 comments

when I click on the download button of any connected device nothing happens

mathse avatar Jun 04 '18 07:06 mathse

@mathse Hello Mathias. Do I understand correctly that there is no error message? It would help if you can send me your UNMS logs. Please, send those files to my email radek.skrivan(at)ubnt.com and include URL of this thread in the message.

radekskrivan avatar Jun 04 '18 13:06 radekskrivan

looks like another problem firefox with ublock origin and adblock = all fine chrome with ublock origin and adblock = not working (download butten does not open anything) chrome in private mode = all fine chrome with paused adblock = works with tripple click (hitting the download button multiple times)

mathse avatar Jun 04 '18 15:06 mathse

@mathse Thank you very much for the detailed analysis, Mathias. We appreciate the effort you put into this and we will use the data you collected to improve notifications when an action in UNMS is being blocked by a browser.

radekskrivan avatar Jun 05 '18 08:06 radekskrivan