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Download doesn't work, always errors.

Open dmaahs2017 opened this issue 3 years ago • 6 comments

Describe the bug Downloads for all images fail

To Reproduce Steps to reproduce the behavior:

  1. Go to any image in dawn
  2. Click the image to open in
  3. Click the cloud icon to download it.
  4. See download error. See Image for exact error.

Expected behavior When clicking the download button the image should be downloaded somewhere.

Screenshots

Screenshot_20210425-145551_Dawn.jpg

Smartphone (please complete the following information):

  • Device: Samsung Galaxy S9+
  • OS: Android 10
  • Version, unsure where to find this

Additional Context Dawn has the storage permission

dmaahs2017 avatar Apr 22 '21 03:04 dmaahs2017

Feel free to (ask to) reopen when you're done

AbsurdlySuspicious avatar Apr 22 '21 05:04 AbsurdlySuspicious

@AbsurdlySuspicious please reopen, I've filled in the details. Not sure where to find the specific android version though.

dmaahs2017 avatar Apr 25 '21 20:04 dmaahs2017

Please open Dawn's app info and check that Storage permission is enabled

AbsurdlySuspicious avatar Apr 26 '21 00:04 AbsurdlySuspicious

@AbsurdlySuspicious yes, that is the only permission it has

dmaahs2017 avatar Apr 26 '21 03:04 dmaahs2017

Can you search for logcat messages with Couldn't download media? It's not really clear what happens without exception info. I recommend Logcat Reader for this.

AbsurdlySuspicious avatar Apr 26 '21 09:04 AbsurdlySuspicious

Thanks I'll investigate with that when I have some free time this week

dmaahs2017 avatar Apr 27 '21 06:04 dmaahs2017