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[Bug] New member sign up notification email address is still [email protected] instead of support email or config smtp email

Open MFYDev opened this issue 1 year ago • 3 comments

Solution https://github.com/TryGhost/Ghost/issues/17922#issuecomment-2646102092

I know, I feel myself stupid


Issue Summary

Set both email address in portal settings and smtp config as [email protected], the sign up user received the email from the correct email address which is [email protected], however the website owner's notification of new sign up still from [email protected] which is not even anywhere in the settings

Found tons of related issues and all of them got closed or the developer said it is fixed, however this is still happening, and should be very easy to reproduce.

The funny part is I reported this on Ghost Community 6 months ago (you can imagine how frustrated I am now because this bug is still here), and the contributor found that and even replied to somebody else here: https://github.com/TryGhost/Ghost/issues/17922#issuecomment-1705704808

https://forum.ghost.org/t/staff-new-sign-ups-email-notifications-has-a-wrong-from-email-address/40671

However I do not know why this issue got closed. Half a year passed, this issue is still happening

image

related:

  • https://github.com/TryGhost/Ghost/pull/19617
  • https://github.com/TryGhost/Ghost/issues/20381
  • https://github.com/TryGhost/Ghost/issues/12802
  • https://github.com/TryGhost/Ghost/issues/17922
  • https://github.com/TryGhost/Ghost/issues/17244

This is not fixed

Til this point I can safely assume every notification email send to the staff or owner no matter new user sign up or anything else are still from [email protected]

Steps to Reproduce

  1. set [email protected] in config
  2. set [email protected] in portal settings as support email
  3. use test email sign up
  4. Website owner should receive new sign up notification from [email protected], but it is from [email protected]

Ghost Version

5.98.0

Node.js Version

20

How did you install Ghost?

selfhosting on ubuntu

Database type

MySQL 8

Browser & OS version

Edge latest

Relevant log / error output

No response

Code of Conduct

  • [X] I agree to be friendly and polite to people in this repository

MFYDev avatar Oct 28 '24 03:10 MFYDev

I've re-opened the original issue to avoid duplicates.

kevinansfield avatar Oct 28 '24 13:10 kevinansfield

@kevinansfield Rather than linking back to a different issue, you accidentally make a circular reference back to this same ticket. Looks like you meant to link to:

https://github.com/TryGhost/Ghost/issues/17922

markstos avatar Oct 29 '24 16:10 markstos

Ghost 6 seems to ignore mail__from when passed via env vars. new sign-ups go via [email protected]

vsviridov avatar Oct 14 '25 05:10 vsviridov