Customer Reported Bug

[robertclaus]

edit added the stack trace

Our company uses DreamBerd in our enterprise SAAS offering and a customer reported a bug back in January. Our intern wasn't able to figure out the cause and my manager said it's probably just a bug in DreamBerd. Can you fix it for us?

Here's the stack trace:

Error Report

Timestamp: 2024-03-11 09:06:42 CDT

Exception Type: System.NullReferenceException

Message: Object reference not set to an instance of an object.

Stack Trace:

at MyApplication.ProductController.GetDetails(Int32 id) in C:\Users\Public\Source\MyApp\ProductController.cs:line 112 at MyApplication.ProductListView.OnProductSelectionChanged(Object sender, EventArgs e) in C:\Users\Public\Source\MyApp\ProductListView.cs:line 48 at System.Windows.Forms.Control.OnMouseDown(MouseEventArgs e) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Control.WmMouseDown(Message& m) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Control.WndProc(Message& m) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.ScrollableControl.WndProc(Message& m) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.ListView.WndProc(Message& m) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Control.ControlNativeWindowProc(Message& m) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.SafeMessageWindowManager.DefWndProc(HandleRef hWnd, WM msg, IntPtr wParam, IntPtr lParam) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wParam, IntPtr lParam) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Application.WndProc(WmMessage msg, IntPtr wParam, IntPtr lParam) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Message.Win32WndProc(WndProcCallback proc, IntPtr wParam, IntPtr lParam) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Message.Dispatch(IntPtr hwndPtr, WM msg, IntPtr wParam, IntPtr lParam) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Windows.Forms.Application.ComponentManager.SystemLoop(Object o) in C:\Windows\System32...\System.Windows.Forms.dll:line xxxx at System.Threading.ThreadHelper.ThreadStart() in C:\Windows\System32...\mscorlib.dll:line xxxx

Inner Exception:

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Additional Information:

The error seems to have originated from trying to access a null object reference in the GetDetails method of the ProductController class. This might be due to invalid data being passed to the method or an issue with how the object is being retrieved.

[jackbridger]

we've also built our business on dreamberd and have the same error our team is launching dreamberd's new features this week to celebrate us hitting $1bn revenue, any chance this bug could be fixed by tomorrow close of business?