Unyson-PageBuilder-Extension
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ThemeFuse
Page Builder not showing up at all
My page builder is non-existent on my back end. This is a HUGE problem because if I edit any of the html directly (which is currently the only option with the Classic Editor plug-in), then it breaks the entire home page.
Please assist. This is a fatal issue with your theme, plug-in, or wherever the problem lies and is keeping me from being able to properly use it.
I have the same issue. See this currently Open Issue here
Maybe we can try to figure it out on our own?
What is software versions you are currently running? (host, WP version, builder version, theme version, etc)
This is mine:
- Kinsta
- wp 4.9.9 and 5.0.3
- Unyson 2.7.19
- Philanthropy Theme 2.0.18 and 2.0.19
It seems like that would be the only option as neither of my open tickets have received any sort of response and support was wholly unhelpful.
My host is Siteground, I am running The Core parent theme with "Medical" as the child theme and all of my software is fully updated. Also using the "Classic Editor" plug-in to avoid the Gutenberg block editor tool.
I'm having this issue too. I host the site at Digital Ocean, running the Jevelin theme (v3.0.3), WP v4.9.9 (with Classic Editor enabled), and Unyson is v2.7.22. All extensions are up-to-date.
All I see is HTML in my page content, no PageBuilder button.
Also, I was chatting with my clients website team, and we noticed they can see and use the Unyson Builder no problem using their user profile (which is also the site owner). My user profile is just an admin.
Are you guys accessing it from the same admin profile that owns the website or from another profile?
I am accessing from the admin profile. The strange thing is that I have another client's website that I am working on that is a fresh install of Unyson/The Core and it doesn't have this issue.
I have tried deleting all plug-ins, reinstalling, and making changes to the functions.php file on a staging copy of the site and still no change. Still unsure of what is blocking it from loading.
I am accessing from the admin profile.
Hi @mlt0882 , when you say that you are accessing the admin profile, is it a general admin profile, or is the the admin profile that started and owns the site? (ie. the same email that is listed under 'email address' on SITENAME.com/wp-admin/options-general.php)
These look to be related:
#109 and #100
This is definitely the same issue as OP:
#114
Here is my own related issue:
Guys , please keep you installations updated, I see posts saying 2.7.19 where latest version of the framework is 2.7.22 https://github.com/ThemeFuse/Unyson/releases
Once the framework is updated you also need to update the extensions. Look on updates page all the way to the bottom
Only when everything is updated and you see issues you should be reporting it.
Hi @danyj , I have updated all the software (Unyson & Unyson Extensions) this morning to the latest, and I am still having the issue. Page Builder is not visible on the edit page screen.
@dlucero23 did you try switching the theme? did you edit the page with Brizy or anything? did you try to add new page and see if builder is there? are there any js/php errors? did you try the builder on clean WP install without any 3rd party plugins?
so many things to test.
@dlucero23 did you try switching the theme?
yes, Tried the parent theme (Philanthropy), then tried Twenty Nineteen. issue is unchanged
did you edit the page with Brizy or anything?
I have not edited any of the pages with Brizy or anything. This is GLOBAL, on all pages -- There is no page Builder on the Edit page
did you try to add new page and see if builder is there?
I tried to add a new page this morning, and the builder is still missing.
are there any js/php errors?
Actually, There is a JS error on the edit page for ace.js: window.controllers/Controllers is deprecated. Do not use it for UA detection.
did you try the builder on clean WP install without any 3rd party plugins?
I just tried the clean WP Install (WP 5.1 and Twenty Nineteen Theme, Flywheel Host with PHP7.1) and it works without anything else enabled.
Similarly, I disabled all other plugins and activated the Twenty Nineteen theme on the staging version of the broken site, and it still does not show the Unyson Builder.
Also, on my staging site, I disabled all other Unyson Extensions, to leave only Unyson Page Builder active alongside zero active 3rd party plugins. I checked the page editor, and it is still missing.
@danyj Mine have been updated, just to be clear. I have been getting this error though from my parent theme's error_log.php:
PHP Fatal error: Uncaught Error: Call to undefined function get_template_part()
@dlucero23 It is the same admin profile that I used to build the website.
Do we think it's the WP version? Even with the classic editor, the page builder doesn't show. I have a friend who's set up a local install, with WP5.0.3, and I've visually confirmed that he has the page builder. I've asked him to give me more details in his install (PHP version, Unyson version, etc.).
I've got PHP 7.2.15 installed. It shouldn't matter. I've not been able to get the Page Builder to show with WP 5.0.3, 5.1, or 4.9.9. Even after I wipe the DB and reimport, I don't get the builder.
OK , any of you do me a favor please, lets test on Local or clone if possible
to figure out if it is Guttenberg issue add this to your functions.php
https://gist.github.com/danyj/ec00057550fd6f73995ab2f8fc8b729f#file-thz_disable_gutenberg-php-L7-L10
To figure out if it is a theme , install Creatus free version and just activate it , https://github.com/Themezly/Creatus/releases
than check if builder is there. Note that if your theme came with custom elements they will say that they dont exist. Do not save anything. We just want to figure out where the bug might be. this will ad-least get you somewhere.
If none of those work ,
backup your site via the Backup utility and send me the zip or link to download to themezly at gmail.
also send info about third party plugins and server environment. Or even better if you have a live clone send me credentials.
Note that I am also busy working on my sites and are just trying to help you out. Developer just as you.
At the moment of this writing I did not encounter these issues ( using Unyson 4 years now ) but there are many of you reporting it. So lets figure it out.
Ref: https://github.com/ThemeFuse/Unyson/issues/3752#issuecomment-470127207
I change something and it works, @danyj can you please check if it is correct?
JS file: https://github.com/ThemeFuse/Unyson/blob/master/framework/includes/option-types/wp-editor/static/scripts.js#L89
Now, wp.editor refers to the new Gutenberg editor, I have printed the WP object and check the TinyMCE editor refers with oldEditor object.
So I change all wp.editor with wp.oldEditor and the error gone.
@qutub-bharmal than this is a temp fix for it without changing js https://gist.github.com/danyj/ec00057550fd6f73995ab2f8fc8b729f#file-thz_disable_gutenberg-php-L7-L10
@danyj I've created an account for you. You should have the details at your gmail.
The function.php disabling Gutenberg did not work for me. The Creatus theme (nice one!) does not enable the Page Builder either. I did not try the JS fix.
@danyj I've created an account for you. You should have the details at your gmail.
As have I.
@cherrypj where? I just spoke to Matt and his fix was the hook I provided apparently.
@one9ooh6 Check the code here: https://gist.github.com/danyj/ec00057550fd6f73995ab2f8fc8b729f#file-thz_disable_gutenberg-php-L7-L10
add anyone hook with function in your theme or child theme functions.php file.
@danyj Can you please let me know, what can be a final solution?
@qutub-bharmal no not a this moment. again I am dev like others here not the owner of this repo
@danyj why support not replying here anymore? We are getting support by our selves :disappointed:
@one9ooh6 Check the code here: https://gist.github.com/danyj/ec00057550fd6f73995ab2f8fc8b729f#file-thz_disable_gutenberg-php-L7-L10
add anyone hook with function in your theme or child theme functions.php file.
@danyj Can you please let me know, what can be a final solution?
I tried that and it didn't work. :(
@danyj why support not replying here anymore? We are getting support by our selves 😞
I've contacted them via Facebook, email, here, and no response.
@cherrypj where? I just spoke to Matt and his fix was the hook I provided apparently.
@danyj : if you've got time, it's here, http://157.230.229.161/wp-admin/ Appreciate that you're spending time on this with us.