synapse ews2case error task creation failed // user not found

[mustaphajalloul]

hi ,

to create case from mail 365office , i follow the guide step by step // the email is categorised to a thehive user https://github.com/TheHive-Project/Synapse/blob/master/docs/workflows/Ews2Case.md i applied a curl : [root@localhost ~]# curl 172.16.10.9:5001/ews2case { "success": false } [root@localhost ~]#

any idea please,

logs 2022-05-31 14:54:15,501 :: INFO :: workflows.common.common.getConf starts 2022-05-31 14:54:16,078 :: INFO :: workflows.common.common.getConf starts 2022-05-31 14:54:24,576 :: INFO :: workflows.Ews2Case.connectEws starts 2022-05-31 14:54:24,576 :: INFO :: common.common.getConf starts 2022-05-31 14:54:24,577 :: INFO :: objects.EwsConnector. getAccount starts 2022-05-31 14:54:25,625 :: INFO :: objects.EwsConnector.scan starts 2022-05-31 14:54:30,205 :: INFO :: objects.TheHiveConnector.connect starts 2022-05-31 14:54:30,912 :: INFO :: objects.TheHiveConnector.searchCaseByDescription starts 2022-05-31 14:54:30,970 :: INFO :: objects.TheHiveConnector.getTaskIdByName starts 2022-05-31 14:54:31,029 :: INFO :: objects.TheHiveConnector.craftCommTask starts 2022-05-31 14:54:31,029 :: INFO :: objects.TheHiveConnector.createTask starts 2022-05-31 14:54:31,088 :: ERROR :: Task creation failed 2022-05-31 14:54:31,088 :: ERROR :: Failed to create case from email Traceback (most recent call last): File "/root/Synapse/workflows/Ews2Case.py", line 73, in connectEws commTaskId = theHiveConnector.createTask(esCaseId, commTask) File "/root/Synapse/workflows/objects/TheHiveConnector.py", line 113, in createTask raise ValueError(json.dumps(response.json(), indent=4, sort_keys=True)) ValueError: { "message": "User not found", "type": "NotFoundError" } [root@localhost ~]#