Raven Mobile App (iOS) Error. There was an error while loading the user list.

[victorarocha]

software versions:

{
	"frappe": "15.x.x-develop (14a68b9)",
	"erpnext": "15.x.x-develop (564de01)",
	"hrms": "16.0.0-dev",
	"raven": "2.6.2",    <- develop branch
	"payments": "0.0.1",
	"webshop": "0.0.1",
	"wiki": "2.0.0",
	"helpdesk": "1.14.1"
}

Raven Mobile iOS version: 1.1.2

The mobile app shows the following error:

• Real time events not working
• There was an error while loading the user list.
• Gives option to Reload App and Log out

This started after the last update of the full bench a few days ago.

If I click Reload, error persist. If I click Log out and log in again, the error is gone but returns after a few hours.

In Frappe Desk, system health shows no errors or warnings. Also, Error Log List shows no recent errors.

see screenshot:

[linear[bot]]

RAV-418 Raven Mobile App (iOS) Error. There was an error while loading the user list.

[victorarocha]

I just found that this problem is possibly related to the OAuth Bearer Token. Just after the error appears, the OAuth Bearer Token List shows a Revoked token.

[victorarocha]

Any idea what the error could be ? The mobile app in iOS only works for a few hours before showing this error.

[nikkothari22]

No idea. Haven't been able to reproduce it. Might be related to OAuth especially since Frappe is on the develop branch.