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Tenderly crashes my computer

Open danielakinsella opened this issue 3 years ago • 5 comments

I installed tenderly with: $brew tap tenderly/tenderly && brew install tenderly

And then tried to do $tenderly login I put in my access token. After waiting for a while, it comes back with some error message that it couldn't authenticate. I can't exit the terminal with anything after that. My laptop gets really slow and then eventually crashes. I'm running macOS Monterey 12.3.1 on a MacBook Pro 32GB

I tried this about 4 times. Homebrew 3.6.16

I just found out that running tenderly with any command crashes my computer, even $tenderly --version

danielakinsella avatar Dec 28 '22 13:12 danielakinsella

Hey @DanielaKirsch — could you try running brew reinstall tenderly and trying to login again?

beruda avatar Dec 28 '22 14:12 beruda

Same thing.

$ brew reinstall tenderly ==> Fetching tenderly/tenderly/tenderly ==> Downloading https://github.com/Tenderly/tenderly-cli/releases/download/v1.4. Already downloaded: /Users/danielaeichner/Library/Caches/Homebrew/downloads/1b7cf37f63e81d8caf5020a5bcd1408d6653ab8afbbbddf4300f79b055c9137c--tenderly_1.4.10_Darwin_arm64.tar.gz ==> Reinstalling tenderly/tenderly/tenderly 🍺 /opt/homebrew/Cellar/tenderly/1.4.10: 5 files, 17.8MB, built in 1 second ==> Running brew cleanup tenderly... Disable this behaviour by setting HOMEBREW_NO_INSTALL_CLEANUP. Hide these hints with HOMEBREW_NO_ENV_HINTS (see man brew).

% tenderly login Use the arrow keys to navigate: ↓ ↑ → ← ✔ Access key can be generated at https://dashboard.tenderly.co/account/authorization ✔ Access key: ********************* Failed making request. Please try again.

And then, after "Failed making request. Please try again." my computer stops working and I have to restart. I can't even force quit anything.

danielakinsella avatar Dec 28 '22 15:12 danielakinsella

Could you try upgrading to macOS Ventura?

beruda avatar Dec 29 '22 10:12 beruda

Is Tenderly not compatible with macOS Monterey? Why would it not be? Monterey is only a year old.

danielakinsella avatar Dec 29 '22 16:12 danielakinsella

It really shouldn't be incompatible, but there's simply no precedent for this issue — you're the first person we've had report this problem. The CLI really doesn't do anything weird, so this shouldn't happen.

We can only conclude that this has something to do with your computer. However, without access to your machine, we have no real way of reproducing or debugging it, unfortunately.

I can recommend trying these approaches:

  • installing a previous version of the CLI
  • creating a fresh account on your machine & installing the CLI
  • (the most drastic step) factory resetting your OS & reinstalling the CLI

beruda avatar Dec 29 '22 17:12 beruda