AdapterJS icon indicating copy to clipboard operation
AdapterJS copied to clipboard

Plugin does not launch in IE

Open ekzobrain opened this issue 9 years ago • 9 comments

IE 11.0.9600.xxx Windows 7 SP1 x64.

Intalled plugin, restarted IE, tried to make a call, but got "navigator.getUserMedia is undefined". window.getUserMedia is also undefined. "AdapterJS.onwebrtcready" does not fire, no errors in developer console except when trying to access WebRTC methods as described above. Extension details:

Name:                          Plugin allowing browser without native handling of WebRTC to actually use it
Vendor:                     (Not verified) Temasys
Type:                          ActiveX element
Arch:                         32-bit
Version:                       0.8.826
File date:                   ‎3 ‎february ‎2015 , ‏‎12:04
Last access date:      ‎1 ‎april ‎2015, ‏‎14:11
Class ID:                    {38CD4193-5EEE-5B7E-BA60-9AF497EE2C59}
Usage count:            7
Blocks count:            0
File:                         npTemWebRTCPlugin.dll
Directory:                        C:\Users\Дмитрий\AppData\Roaming\Tem\TemWebRTCPlugin\0.8.826

ekzobrain avatar Apr 01 '15 12:04 ekzobrain

  1. Did you make sure your implementation of AdapterJS.onwebrtcready wasn't overloaded?
  2. Can you make sure the plugin is enabled on your machine (it will only appears in the list of you are on a website that uses it). screen shot 2015-04-01 at 2 39 35 pm
  3. What website are you trying to use? Can you try https://plugin.temasys.com.sg/demo/samples/web/content/getusermedia/gum/index.html It should start GUM automatically.

If all that is ok I will need more detail about your scenario to help you.

johache avatar Apr 01 '15 21:04 johache

  1. It fires as expected in Safari, I do not have any browser-specific code there
  2. Yes, it is in list and enabled
  3. On this page nothing happens either (developer console says: navigator.getUserMedia is undefined).

Our WebRTC test page is http://robotour.netcitylife.ru/test/call. Email me, please, for login and password, if you'll need access. da dog netcitylife dot ru

ekzobrain avatar Apr 01 '15 21:04 ekzobrain

Hum, I don't see an at in your email address. But you can send me those logins at jo.hache at temasys dot com dot sg

johache avatar Apr 01 '15 22:04 johache

dog = at :) I do not know email translitiration rules well (

ekzobrain avatar Apr 01 '15 22:04 ekzobrain

I've set up breakpoints and found that code execution simply stops after this line (757), when plugin is installed: var axo = new ActiveXObject(comName + '.' + plugName); Any code later doesn't get called, no exception, just nothing. May be it is a problem inside a plugin inself causing such behavior? I have Windows installed under Parallels Desktop VM. Do you have any verbose-enabled version of the installer, so that I could monitor any errors happening inside?

ekzobrain avatar Apr 02 '15 11:04 ekzobrain

I got exactly the same issue in IE 11 on Window 8.1. Have you guys found out any solution?

temapavloff avatar Oct 01 '15 13:10 temapavloff

The plugin is expected to work on Windows 8.1. It works well on our test machines. Can you check this example as well as what's in my first answser ? plugin.temasys.com.sg/demo/samples/web/content/getusermedia/gum/index.html

johache avatar Oct 05 '15 03:10 johache

Hi guys! I have exactly the same problem stops working at this line: var axo = new ActiveXObject(comName + '.' + plugName)) Demo: https://plugin.temasys.com.sg/demo/samples/web/content/getusermedia/gum/index.html OS: Windows 8.1 pro x64 Browser: Internet Explorer 11 Result: image

Hetanos avatar Nov 26 '15 09:11 Hetanos

Make sure "ActiveX filtering" is turned off.

halben avatar Jul 22 '16 20:07 halben