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Telegram Messenger v8.8 crashes on iPad4 running iOS 10.3.3

Open geralltgriffiths opened this issue 2 years ago • 38 comments

Checklist

  • [x] I am reporting an issue in existing functionality that does not work as intended
  • [x] I've searched for existing GitHub issues

Description

Since upgrading to v8.8, app gives blank screen, then crashes back to OS every time, even after hard reboot of device.

Expected Behavior

The app should open

Actual Behavior

A blank screen is displayed for a few seconds, then the iOS desktop is displayed. The app appears to be open, when scrolling through open apps, but again gives a blank screen and returns to the iOS desktop, when the app is selected.

Steps to Reproduce

  1. install v8.8 on iOS 10.3.3 (latest build for iPad4)
  2. attempt to open app
  3. witness fault as described, above

Screenshots and Videos

not applicable

Environment

iPad4

iOS 10.3.3

Telegram Messenger v8.8

geralltgriffiths avatar Jun 22 '22 06:06 geralltgriffiths

The same on iPad2 iOS9.3.5

Thyname avatar Jun 23 '22 06:06 Thyname

The same on iPad2 iOS9.3.5

Thyname avatar Jun 23 '22 06:06 Thyname

The same on iPhone 5, with iOS 10.3.4

josu113 avatar Jun 24 '22 15:06 josu113

The same on iPhone5c with iOS 10.3.3 (Telegram's version is 8.8 [2022. 06. 19.], it worked with the previous one.)

Edit: It still does not work with v8.8.1 (2022. 06. 25.)

oberheitzer avatar Jun 25 '22 14:06 oberheitzer

Same here on iOS 9 Iphone 4S

MadDaimond avatar Jun 25 '22 20:06 MadDaimond

Same problem for me on iPad iOS 10.3 and telegram 8.8. Previous telegram version works.

Wilson48 avatar Jun 28 '22 02:06 Wilson48

The same on iPhone 5, with iOS 10.3.4

Same here Jun 28, 2022

Shbnv avatar Jun 28 '22 13:06 Shbnv

Same with version 8.8.1 is crashing on iOS 9.3.6 (iPad 3rd gen)

vlazar avatar Jun 29 '22 12:06 vlazar

The same on ipad2 ios 9.3.5, what shall we do?

saghar86 avatar Jul 06 '22 10:07 saghar86

Please check that updating to 8.8.2 fixes the issue.

ali-fareed avatar Jul 07 '22 23:07 ali-fareed

Just updated to 8.8.2. Still crashing on iOS 9.3.6 (iPad 3rd gen)

vlazar avatar Jul 08 '22 04:07 vlazar

v8.2.2 crashed once (when I tried to view the last bumper 17/18-message Telegram bundle), but on re-loading, it seems to be OK, so far. (iPad 4, iOS 10.3.3). Will monitor, but thanks for the fix so far.

geralltgriffiths avatar Jul 08 '22 04:07 geralltgriffiths

iPhone 5c with 10.3.3 having same problem(8.8.1) ... thats happening not first time :(

UPD 8.8.2 problem fixed.

VetaLioSTV avatar Jul 09 '22 17:07 VetaLioSTV

Thank you, ali. I recognize this is a very old device with 512 MB RAM, but on my iPad2 (iOS 9.3.5) Telegram is still crashing. Doesn't open. I even reinstalled. As a reminder for others with the same issue, Telegram is accessible on my device through web.telegram.org/?legacy=1

Thyname avatar Jul 09 '22 19:07 Thyname

Thank you, ali. I recognize this is a very old device with 512 MB RAM, but on my iPad2 (iOS 9.3.5) Telegram is still crashing. Doesn't open. I even reinstalled. As a reminder for others with the same issue, Telegram is accessible on my device through web.telegram.org/?legacy=1

Thyname avatar Jul 09 '22 19:07 Thyname

Hi Ali, A Update to 882 and it Is working now Rhanks and regardes.

Wilson Dias Sent from my iPhone

On 7 Jul 2022, at 20:34, ali-fareed @.***> wrote:



Please check that updating to 8.8.2 fixes the issue.

— Reply to this email directly, view it on GitHubhttps://github.com/TelegramMessenger/Telegram-iOS/issues/791#issuecomment-1178369973, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AKDFU3QDT2Z5L5NN76PJFA3VS5SOPANCNFSM5ZPB4JWQ. You are receiving this because you commented.Message ID: @.***>

Wilson48 avatar Jul 09 '22 23:07 Wilson48

Version 8.8.3 on iPad2 with iOS 9.3.5 still not working.. how can Install 8.7.1 again?

eltracker avatar Jul 10 '22 02:07 eltracker

Verdion 8.8.3 on iPhone 4s with ios 9.3.5 still not working too.

MadDaimond avatar Jul 10 '22 05:07 MadDaimond

Version 8.8.3. Still crashing on iOS 9.3.6 (iPad 3rd gen)

vlazar avatar Jul 10 '22 14:07 vlazar

The same here on Ipad mini 6 ( iOS 15.6 ) telegram version 8.8.3.

sina-rostami avatar Jul 22 '22 14:07 sina-rostami

Version 8.9 opens main screen, contacts and settings, but opening a chat, long pressing a chat for preview, clicking on that qrcode icon (in the settings page, maybe to export it) etc. crashes it still.

Thyname avatar Aug 12 '22 16:08 Thyname

Ipad 2 ios 9.3.5

Thyname avatar Aug 12 '22 16:08 Thyname

Version 8.9 iOS 9.3.6 (iPad 3rd gen) App opens now, but is not usable - crashes when trying to open a chat.

vlazar avatar Aug 12 '22 17:08 vlazar

Great, so something has improved.

ali-fareed avatar Aug 12 '22 19:08 ali-fareed

Version 8.9 iOS 9.3.6 (iPad 3rd gen) App opens now, but is not usable - crashes when trying to open a chat.

same problem

somio02 avatar Aug 15 '22 14:08 somio02

Same here 😕 Version 8.9.1, iOS 9.3.5, iPad2,4

LeaHummer avatar Sep 15 '22 02:09 LeaHummer

Version 9 still doesn't work here ... ... anybody any suggestions?

LeaHummer avatar Sep 17 '22 01:09 LeaHummer

Same crash when opening chat on iPad 2, iOS 9.

prazsmarid avatar Sep 17 '22 17:09 prazsmarid

Version 9 still doesn't work here ... ... anybody any suggestions?

Opening telegram from the spotlight fixed the problem for me! May you test it?

sina-rostami avatar Sep 18 '22 05:09 sina-rostami

We have been able to source a working iPhone 4s, but unfortunately it does not seem to be possible to perform any kind of debugging on it. No Mac (modern or not) running the latest macOS was able to recognize the device.

Xcode 14 is not able to build 32-bit apps: https://developer.apple.com/news/upcoming-requirements/?id=06062022a Given that we need to build the next app version with Xcode 14 for improved iOS 16 support, it is sadly unlikely that the app will be functioning on iOS 9.

ali-fareed avatar Sep 20 '22 08:09 ali-fareed