[Use-case] Customer review analyzer for athletic apparel company

[dnlkwak]

• Context: Athletic apparel company sells on website, Amazon, and other merchants where customers leave reviews with star ratings
• Problem: With the volume of reviews, there's lots of noise and it's hard to understand what the customers liked and didn't like
• Workflow
  • Import review
  • Sentiment analysis: (-1 to 1)
  • Primary category (quality, durability, color, size, delivery, support, cost, none)
  • 2-sentence summary of review: (<2 sentences)