Tangerine icon indicating copy to clipboard operation
Tangerine copied to clipboard

Published 20 hours ago • verified publisher icon Tangerine-Community

Android device communicates with server but can't syncs data to server

Open selectapps opened this issue 7 months ago • 1 comments

After installing the APK on an Android device, device information syncs to the server and are viewable on server in Tangerine. However, data collected through forms not sync to the server. What might be causing this issue, and how can it be fixed?

The configurations details and images are given here:

Ubuntu Version: Ubuntu Noble 24.04 (LTS) Docker version: 24.0.7, build 24.0.07.0ubuntu4 Tangerine version: v3.32.0-pre-14 Nginx version: 1.24.0 couchdb version: 2.3.1 Configured Godaddy domain and SSL on Server, that works fine.

Deployed Device: Device ID=175650 Screenshot 2024-07-13 175650

Sync Setting: Created Test Form and setup two-way sync Screenshot 2024-07-13 175746

Device Information sync with Server (picture from server) Screenshot 2024-07-13 175837

Sync Details from Android Device: Image2024-07-14at4-41-01PM3 Image2024-07-14at4-41-01PM2 Image2024-07-14at4-41-01PM1

selectapps avatar Jul 14 '24 11:07 selectapps