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Bug: Application not detected

Open jdsika opened this issue 2 years ago • 7 comments

When I use both features

  • verify phone
  • verify email

I am forwarded to the phones browser (Firefox mobile) and it asks me to chose one of the two applications

  • altme
  • Talao

If I click on altme then it tells me that it is not installed even if it is the case. The import of the VC works when I click

  • open in app

Expected behavior: It searches successfully for both apps on the phone. If one is detected then it is automatically chosen. If both are detected then I am offered a choice.

Screenshot_20231024-150800 Screenshot_20231024-150806

jdsika avatar Oct 24 '23 20:10 jdsika

Firefox handles universal link differently, this should solve the issue: https://support.mozilla.org/en-US/kb/set-firefox-android-open-links-native-apps

hawkbee1 avatar Oct 25 '23 09:10 hawkbee1

Ok, thx. This is for the "automatic opening" BUT isn't it a bug that your website does wrongly state "the application is not installed"?

jdsika avatar Oct 25 '23 09:10 jdsika

I'm not certain of the status of firefox on ios. According to me that's not an app bug but OS/browser issue. Not opening the app also happens sometimes with chrome and safari on ios and a pĥone reboot solves it... most of the time.

hawkbee1 avatar Oct 25 '23 09:10 hawkbee1

Concerning the website we can't know if the app is installed or not. We just see that a universal link is called and guess that app is not installed. Normal behavior doesn't imply calling the website (with app installed).

hawkbee1 avatar Oct 25 '23 09:10 hawkbee1

My case is Android. But ok, if it is not possible to check the installation status (privacy + security reasons) then maybe adapt the message to the user to better understand what's happening?

https://stackoverflow.com/a/12901352/2883130

jdsika avatar Oct 25 '23 09:10 jdsika

yes, I will ask again to add information about browsers issues on the website screen.

hawkbee1 avatar Oct 25 '23 09:10 hawkbee1

is it still an issue ? @jdsika

ThierryThevenet avatar Apr 11 '24 20:04 ThierryThevenet