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verified publisher icon TEAMMATES

Some users facing 'Invalid authorization code' error

Open damithc opened this issue 9 months ago • 3 comments

When we deploy a new version, some users encounter an 'Invalid authorization code' error when trying to log in to TEAMMATES. In most cases they are able to get through after switching devices/browser/network or deleting cache/cookies. But this time we have a few cases of users not being able to get through.

Is there anything we can do to prevent this problem in the first place?

damithc avatar Mar 10 '25 02:03 damithc

Some users are getting frustrated with this problem. Is there anything we can do?

damithc avatar Mar 10 '25 05:03 damithc

@damithc I'll investigate this matter. May take a bit of time as I'm not able to immediately replicate it

domoberzin avatar Mar 13 '25 03:03 domoberzin

Thanks @domoberzin Something I noticed is, the problem seems to have gone away after I did a redeployment of the same version. I will try the same remedy next time and see if that still works. In the meantime, it is good to look into this to understand what is happening and if there is a 'proper' fix.

damithc avatar Mar 13 '25 03:03 damithc