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Can't write into the registry

Open pjean opened this issue 1 year ago • 3 comments

Describe the bug Each time, I launch the app, it asks me to enter admin password and when I try to save/update a new account I get an error saying that the can't write into the registry. I tried to reinstall the app but without success. It's like a part of the app has been installled under admin space.

To Reproduce Don't really know

Expected behavior I would like to be able to use the app without problem.

Screenshots Error

Desktop (please complete the following information):

  • OS: Win 11

Additional context We have an admin user and a simple user configured on the computer. The problem occurs under simple user account.

pjean avatar Nov 27 '22 14:11 pjean

The app requires access to HKEY Current User\\Software\\Epic Games\\Unreal Engine\\Identifiers, as it reads the AccountId - to know which account is currently logged in. It will then swap this out with another account on switch.

This sounds like a limitation added by policies or third-party software on your computer. There isn't access where there should be. As far as I remember, you should be able to access these, even without admin permissions.

Have you tried running the account switcher as Admin? I know you're prompted for a password, but do so explicitly with Right-Click > Run as Administrator.

TCNOco avatar Nov 27 '22 14:11 TCNOco

Sorry for the response delay, even if run the app as Admin I get the same error.

pjean avatar Dec 03 '22 18:12 pjean