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Published 20 hours ago • verified publisher icon SynBioHub

Bad Gateway 502

Open mti1313 opened this issue 1 year ago • 26 comments

Every time I click on a component from the search results it times out with 502 error.

mti1313 avatar Dec 07 '23 19:12 mti1313

I've restarted the server. Please try again.

cjmyers avatar Dec 07 '23 19:12 cjmyers

I'm having the same issue, but it extends to more than just the components. I get the same error when I try to open my collections, create a new collection, and try to access other things like the iGEM Parts registry.

willfoerster avatar Feb 20 '24 18:02 willfoerster

I've restarted the server. Please try again.

cjmyers avatar Feb 20 '24 19:02 cjmyers

It works now. Thank you!

willfoerster avatar Feb 20 '24 20:02 willfoerster

This issue seems to be occurring again. I cannot open my collections

beastypants avatar Feb 28 '24 00:02 beastypants

I'm sorry for your trouble. I've restarted the server.

cjmyers avatar Feb 28 '24 01:02 cjmyers

Please restart the server - I have the 502 all day yesterday & again today when trying to view my private submissions - thanks

gareththomasnz avatar Mar 09 '24 00:03 gareththomasnz

Please try now

cjmyers avatar Mar 09 '24 17:03 cjmyers

We've also seen the same issue recently - on both SBH and devSBH - could you restart the server please? Thank you!

ykho001 avatar Mar 13 '24 11:03 ykho001

They appear to be up now. Can you retry? Also, you might experiment with https://dev2.synbiohub.org.

cjmyers avatar Mar 13 '24 17:03 cjmyers

It worked for me a day or two back

gareththomasnz avatar Mar 14 '24 06:03 gareththomasnz

The sites (SBH and devSBH) loaded yesterday, but still hit the bad gateway error when we looked into collections (tried SEGA and iGEM). Today, straight to 502 bad gateway for both. Managed to have a look at dev2SBH yesterday too - it looks very close to what you previewed to us previously! - but today, it also doesn't load (just blank screen).

ykho001 avatar Mar 15 '24 15:03 ykho001

Sorry about that. There was a rogue process that I had to kill. I think it is working now.

cjmyers avatar Mar 15 '24 15:03 cjmyers

Hi. Can you restart the server please? Its appears I'm getting a 502 error.

SharonVarughese avatar Mar 17 '24 15:03 SharonVarughese

It should be back up

cjmyers avatar Mar 17 '24 16:03 cjmyers

Hi, can you restart the server again please? 502 for the first two, timeout for dev2. Thank you!

ykho001 avatar Mar 22 '24 11:03 ykho001

Restarted

cjmyers avatar Mar 22 '24 14:03 cjmyers

Hi again, can you restart the server again please? Thanks again. (Do you know what's causing the 502 error, or a product of just ongoing development?)

ykho001 avatar Mar 25 '24 18:03 ykho001

Rebooted

Not sure why, looking into it

cjmyers avatar Mar 25 '24 18:03 cjmyers

Hi, can you reboot the server again, thanks!

ykho001 avatar Apr 29 '24 11:04 ykho001

It does not seem down to me. I can access it.

cjmyers avatar Apr 29 '24 13:04 cjmyers

It's still showing 502 bad gateway these days. Cannot access to do the homework. Help...

rake-83 avatar May 20 '24 06:05 rake-83

Is there alternative way to access Synhiohub to finish my homework? Tried https://dev2.synbiohub.org/ but also encountered same error when click on a search result.

rake-83 avatar May 20 '24 07:05 rake-83

Sorry about that. I rebooted the server, and it is back up

cjmyers avatar May 20 '24 14:05 cjmyers

Tried again but still not working...may it was OK right after reboot but now is not. Even dev2.synbiohub.org cannot be opened.

rake-83 avatar May 21 '24 00:05 rake-83

Sorry. Should be back up now

cjmyers avatar May 21 '24 01:05 cjmyers