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Subtitles doesn't work well in Samsung TV

Open Wainberg90 opened this issue 1 year ago • 3 comments

Describe the bug When I want to use subtitles from an external source it always gives an error, this has happened since the last update on Samsung TV. On the other devices (Computer, Cell phone) they work correctly, so I know that the problem is not with the addon itself.

Also, when I want to use Stremio's own, they are always poorly synchronized and the delay control often does not work correctly, but every 2 seconds it moves again and it is impossible to watch the movie, arranging the subtitles every 2 seconds.

To Reproduce Steps to reproduce the behavior: 1 - I choose a movie 2 - I go to subtitles 3 - I choose the language 4 - I choose the community addon subtitle option 5 - Error appears: "failed to load external subtitles"

Expected behavior What I hope is that the subtitles from external addons load correctly and that the delay control works once the times are set.

TV (please complete the following information):

  • Device: Samsung QN55Q60AAG
  • OS: Tizen (Samsung)

Wainberg90 avatar May 19 '24 19:05 Wainberg90

What is your os version? I'v checked and i dont have any update available

TRtomasz avatar May 20 '24 07:05 TRtomasz

Hello, i have Tizen 2210

The problema si with the last update of stremio, not Tizen one.

Obtener Outlook para Androidhttps://aka.ms/AAb9ysg


From: Tomasz @.> Sent: Monday, May 20, 2024 4:38:45 AM To: Stremio/stremio-bugs @.> Cc: Wainberg90 @.>; Author @.> Subject: Re: [Stremio/stremio-bugs] Subtitles doesn't work well in Samsung TV (Issue #802)

What is your os version? I'v checked and i dont have any update available

— Reply to this email directly, view it on GitHubhttps://github.com/Stremio/stremio-bugs/issues/802#issuecomment-2119857407, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BITBA3PY7VUZDH24W5JM5ZTZDGSALAVCNFSM6AAAAABH6TF7AWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMJZHA2TONBQG4. You are receiving this because you authored the thread.Message ID: @.***>

Wainberg90 avatar May 21 '24 19:05 Wainberg90

Describe the bug When I want to use subtitles from an external source it always gives an error, this has happened since the last update on Samsung TV. On the other devices (Computer, Cell phone) they work correctly, so I know that the problem is not with the addon itself.

Also, when I want to use Stremio's own, they are always poorly synchronized and the delay control often does not work correctly, but every 2 seconds it moves again and it is impossible to watch the movie, arranging the subtitles every 2 seconds.

To Reproduce Steps to reproduce the behavior: 1 - I choose a movie 2 - I go to subtitles 3 - I choose the language 4 - I choose the community addon subtitle option 5 - Error appears: "failed to load external subtitles"

Expected behavior What I hope is that the subtitles from external addons load correctly and that the delay control works once the times are set.

TV (please complete the following information):

  • Device: Samsung QN55Q60AAG
  • OS: Tizen (Samsung)

same issue. device: Samsung QN77S90C

DyingRocket55 avatar Jun 26 '24 10:06 DyingRocket55

I have the same issue, the subtitles are not loading correctly on my Samsung tizen tv, specially when watching anime where the subtitles intend to appear on different places of the screen, I get a bunch of numbers and commands on screen instead of the actual formatted subtitles

jmbeltran07 avatar Oct 18 '24 03:10 jmbeltran07

It does the same error in my Samsung TV. Android app works great but Samsung app can't load external subtitles. Model QN90B

mosherimok avatar Dec 29 '24 12:12 mosherimok

Same issue here

geo-wurth avatar Jan 06 '25 17:01 geo-wurth

New app version has been released, this should be fixed now

TRtomasz avatar Jan 22 '25 10:01 TRtomasz

The problema persist

Natasha Dana Wainberg


From: Tomasz @.> Sent: Wednesday, January 22, 2025 7:12:55 AM To: Stremio/stremio-bugs @.> Cc: Wainberg90 @.>; Author @.> Subject: Re: [Stremio/stremio-bugs] Subtitles doesn't work well in Samsung TV (Issue #802)

Closed #802https://github.com/Stremio/stremio-bugs/issues/802 as completed.

— Reply to this email directly, view it on GitHubhttps://github.com/Stremio/stremio-bugs/issues/802#event-16026604980, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BITBA3NMTEHKG72V6BECNET2L5VKPAVCNFSM6AAAAABH6TF7AWVHI2DSMVQWIX3LMV45UABCJFZXG5LFIV3GK3TUJZXXI2LGNFRWC5DJN5XDWMJWGAZDMNRQGQ4TQMA. You are receiving this because you authored the thread.Message ID: @.***>

Wainberg90 avatar Feb 04 '25 20:02 Wainberg90

Hey @TRtomasz

This problem still persists even after the update being out for more than a month

yassine-mdn avatar Mar 22 '25 10:03 yassine-mdn

Hi guys, any solution?

Still having this issue

MafraLP avatar Aug 28 '25 22:08 MafraLP