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Stremio
Samsung TV Error on subtitle: Could not load external subtitle
Describe the bug I was watching TV Series and suddenly a subtitle could not load and I got an error message at the top "Could not load external subtitle". This happened often and I had to turn off my Samsung TV and wait fow a few minutes for the addon to work again by itself.
This is very annoying, because if I open Stremio on my Desktop it works just fine.
Expected behavior Work addon as Desktop and stop errors regarding subtitles, it's SO annoying.
TV:
- Device: Samsung QN60Q65BAGXZD
- OS: 1602
I have the same issue on my Samsung Q80B. Embedded subtitles are not showing a language and appearing like 0[embedded] 1[embedded]. Subtitles that show the language does not load most of the time with error "Could not load external subtitle". There's no option to align shifted subtitles like in PC also having subtitle version name would be a great improvement to have better sync. One note, app UI is sometimes stuck unrecoverably. Especially while switching between menus.
On Samsung TV Q90T/Q95T, the message disappears after 3 seconds but the player GUI (Timeline, play/pause, etc.) is stuck and won't turn off. Nothing works except stopping the playing media.
Same issue on QE55Q80AATXXH using Stremio 1.0.1 - couldn't load external subtitles, then error message goes away but video controls don't dissapear ever.
On Samsung TV Q90T/Q95T, the message disappears after 3 seconds but the player GUI (Timeline, play/pause, etc.) is stuck and won't turn off. Nothing works except stopping the playing media.
confirming the same behaviour. also there doesn't seem to be an option to disable subtitles from the main settings. i assumed that if that can be done, then at least the video controls will hide after a timeout.
also an additional note, when the video controls are visible, (after the subtitle error is shown), pressing back does not dismiss it, rather closes the video player and goes back to the media list instead.
@bartolo112 Was fixed, work fine now, and if message do appears, it's only for a couple of seconds.
Hello, On my TV subtitles still doesnt work even after few second There is an informatioj but after it disappears, the subtitles areny working Best regards
wt., 16 lip 2024, 13:14 użytkownik SubEdict @.***> napisał:
@bartolo112 https://github.com/bartolo112 Was fixed, work fine now, and if message do appears, it's only for a couple of seconds.
— Reply to this email directly, view it on GitHub https://github.com/Stremio/stremio-bugs/issues/637#issuecomment-2230636945, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJ3Z4MTOJHTZ7USZCBXDCCDZMT6CRAVCNFSM6AAAAABBGEPXR2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMZQGYZTMOJUGU . You are receiving this because you were mentioned.Message ID: @.***>
but after it disappears, the subtitles areny working
If the subtitle do disappears, that's mean op #637 was fixed.
Your issue is different it's about some subtitles that either not supported or just broken, I see them sometimes, usually choosing different sub link works.
External subitltes might not load due to multiple reasons, if it is happening all the time most likely there is an opensubtitles issue or your ip is being blocked by opensubtitles or cloudflare
