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Stremio app crashes on LG C3 TV with "App will now restart to free up memory"

Open mchldrs opened this issue 3 months ago • 3 comments

Stremio Platform

LG Native TV

Describe the bug

After a few minutes of streaming on the Stremio app, the app crashes and restarts with the message “App will now restart to free up memory”. This happens on different streams and only started occurring about two weeks ago. The issue appears to be specific to the Stremio WebOS app, as other apps and the Stremio web version on the same TV continue to work normally.

To Reproduce

Open the Stremio app on LG C3 TV (WebOS24 / 9.2.2-61).

Start streaming any content.

After a few minutes, the app shows the memory warning and restarts.

Expected behavior

The stream should continue playing without the app restarting.

Screenshots

No response

Desktop (if applicable)

No response

Smartphone (if applicable)

No response

TV (if applicable)

TV model: LG C3

WebOS version: WebOS24 / 9.2.2-61

Stremio app version: WebOS v4.20.11

Logs


Notes

  • Issue started about two weeks ago; the app worked fine previously.

  • Other apps (YouTube, Netflix, Web Browser) work normally.

  • Stremio web version on the same TV works without issues.

  • Troubleshooting steps already taken:

--Used the “Free up memory” tool on TV --Ensured plenty of storage available --Unplugged TV for a couple of minutes. --Full factory reset of the TV, reinstalling the app afterwards.

mchldrs avatar Sep 23 '25 14:09 mchldrs

Same issue here since a few days on my LG C2, tried all the troubleshooting steps you mentioned as well, still crashing the TV.

lucaspierru-cure51 avatar Oct 03 '25 15:10 lucaspierru-cure51

from the reports we're getting it seems like LG made a bad WebOS update that broke their video player and OS in various ways, we didn't make any recent update, and the last 2 updates we did make could not affect anything in this way, so users need to wait for LG to release more updates to fix whatever they broke / changed

jaruba avatar Oct 03 '25 15:10 jaruba

I get this behaviour on a LG BX when I use clouflare server in Real debrid. Does not happen if I switch to automatic (but I lose the cloudflare server better speeds).

sinker442 avatar Oct 09 '25 15:10 sinker442