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[Bug]: LG APP - Memory leak, Media opens in Native Player

Open rubeckis opened this issue 10 months ago • 14 comments

Stremio Platform

LG Native TV App

Describe the bug

Using LG C1 (latest firmware) with Stremio (latest version from LG webos app store)

Issue 1

  • App seems to memory leak because after 30s of playback the app crashes with ‘this app will now restart to free up memory’.

TV has no other apps installed besides Stremio TV has also been restored to factory settings to no avail Crashing does not happen with other streaming apps like Youtube.

Similar here: https://www.reddit.com/r/Stremio/s/YaXTuyD64Z

Issue 2

  • App sometimes opens native LG media player and lauches playback there instead of using stremio player

To Reproduce

  1. Open Stremio on LG TV
  2. Launch stream of any RD media file
  3. The app crashes within 60s

Expected behavior

App to simply not crash/restart

Screenshots

No response

Desktop (if applicable)

No response

Smartphone (if applicable)

No response

TV (if applicable)

Device : LG OLED55C11LB OLED TV OS: Webos 6.4.0-22 FW version: 03.41.05

Logs


Notes

No response

rubeckis avatar Feb 10 '25 15:02 rubeckis

hi soo i also noticed this i have diff model and webos 5 version and it still occurs it was working great before maybe some update messed it up

Bazixv13 avatar Feb 25 '25 00:02 Bazixv13

i presume you are both using torrents? i don't think there's any memory leak, i think the torrent stream takes too long to buffer / load and the Stremio video times out which causes it to try using the LG video player instead

jaruba avatar Feb 25 '25 08:02 jaruba

i presume you are both using torrents? i don't think there's any memory leak, i think the torrent stream takes too long to buffer / load and the Stremio video times out which causes it to try using the LG video player instead

I use always use Real Debrid streams and on a 1gbit connection - the streams load within 5 seconds, so I doubt it is a timeout issue. Does not explain why Stremio app crashes with a ‘the app will now restart to free up memory’ error

rubeckis avatar Feb 25 '25 08:02 rubeckis

Still happening on the latest version that was supposed to fix it (1.7.1)

rubeckis avatar Mar 04 '25 18:03 rubeckis

Still happening on the latest version that was supposed to fix it (1.7.1)

try playing smaller files

Bazixv13 avatar Mar 04 '25 21:03 Bazixv13

Still happening on the latest version that was supposed to fix it (1.7.1)

try playing smaller files

Don't think 5gb is large

rubeckis avatar Mar 04 '25 21:03 rubeckis

Why was the bug removed? It’s still an issue.

garymc88 avatar Apr 27 '25 11:04 garymc88

I am also having the same problem of opening the LG Media Player

Nicollas3c avatar Jun 20 '25 18:06 Nicollas3c

I encountered the same error. In my case, it happened when using addons with Real Debrid. However, after reconfiguring the addons without Real Debrid, the error no longer appeared. Streaming torrents directly works fine and does not trigger the error.

I think streaming with Real Debrid may be causing a memory leak — could someone take a look at this? I would really appreciate it, since I would like to use Real Debrid if possible.

hisyamnasir avatar Jun 29 '25 03:06 hisyamnasir

I also am having this issue - but with Debrid-link. The same content works fine through Torbox, oddly enough. And I think up until the last app update or maybe the one before that, Debrid-Link worked. And sometimes Debrid-Link works the first time you play something, but the second time it will crash consistently. I have a B4 with webOS 24.

spiralfive avatar Jun 30 '25 11:06 spiralfive

I may have just figured out something helpful - I went into debrid-link and changed my CDN from Cloudflare to one of the other options. And now it appears I can play content again without the memory error. And it appears RealDebrid also can use CloudFlare as I have that CDN option in an inactive account I have with them. That would explain why the two different services have the same symptom.

spiralfive avatar Jun 30 '25 15:06 spiralfive

Happens to me as well in my LG TV :( Using torrentio, no real-debrid

oricho123 avatar Aug 16 '25 18:08 oricho123

I'm also experiencing this isse on my LG TV. It's getting worse now that it doesn't play anything at all from RD. It opens the media player with an error saying "Your device is disconnected. Please check the connection status."

DeoEstrada avatar Sep 06 '25 05:09 DeoEstrada

Same problem on the LG C5 with the latest firmware. I have seen both problems. Honestly, I would prefer if it could simply always open up the default player, as it's actually better and doesn't crash with the "Ouf of Memory" problem.

I have seen the problem on only one specific series, so I'll have to test why it crashes on this one specifically (file size? Other?).

davidgourde avatar Nov 08 '25 16:11 davidgourde