Game Crash with Visual Artifacts and/or Black Screen

[BananaPhone73]

After Update 9.6 launched I began experiencing random game crashes. When a crash does occur it will either be visual artifacts or black screen. The only way to recover is to end eco in task manager.

System Specs: AMD FX-8370 EVGA GeForce GTX 980 SC (2xsli) 4GB Patriot Viper PC3-17100 2133 CL11 Dual Channel (4x4GB) 16GB kit Player.log Player-prev.log

[Daniel-Magulado]

Hi @BananaPhone73

Thank you for submitting this bug report. However, upon closer investigation of the game logs you provided, it seems that the problem is more caused by either a driver or hardware. Furthermore, the symptom that you mentioned here where it starts to artifacts and then black screen is highly likely a symptom of driver issue.

I recommend check your system for instability.

[BananaPhone73]

Troubleshooting: (Day of posting this issue) ~Ran Win10 updates ~Ran Nvidia Updates ~Ran DDU then Fresh install Nvidia Drivers/utilities ~Cleared temp folders ~Ran Steam file integrity check ~Ran Windows SFC in command prompt ~Applied fresh thermal paste and cleaned graphics cards ~Swapped 2xSLI cards around ~Monitored temps with HWmonitor

(10/19/2022) ~Replaced all Sata cables Game time was longer before sudden crash to black screen

(10/20/2022) ~searched youtube for Game crash troubleshooting and a found video about changing windows power management advanced settings for Min/Max CPU usage from 100% to 95%. ~I was able to play for 20 minutes without any crashes and cleanly exit game. ~I'll report back again after a longer game session attempt.