[Bug]: Cannot Extract compressed file after conversion
Installation Method
Local Installation
The Problem
Converted a pdf to word. Downloaded (which is compressed by default), attempt to extract files but get the following error message;
"Extraction Not Performed"
Running Linux Mint
Version of Stirling-PDF
0.31.1
Last Working Version of Stirling-PDF
No response
Page Where the Problem Occurred
http://localhost:8080/pdf-to-word
Docker Configuration
Relevant Log Output
Additional Information
No response
Browsers Affected
Other
No Duplicate of the Issue
- [x] I have verified that there are no existing issues raised related to my problem.
We cant support issue tickets from versions so old sorry, can you try update first?
Ah sorry! The only way I've been able to get it to work was by following the instructions here:
https://forums.linuxmint.com/viewtopic.php?t=433911
How do I update? I don't think it has installed either as I keep having to follow this process on every start up. I tried to follow the Unx instructions but didn't work for me.