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[Help] Sign pdf very slow.

Open ivoarch opened this issue 1 year ago • 4 comments

Hi, I try to sign document *.pdf but sign option is unusable because is very slow .

Any idea what cause this issue ?

Thanks!

ivoarch avatar Dec 22 '24 14:12 ivoarch

can you explain how you are signing the doc, go into more detail on this issue please

Frooodle avatar Dec 22 '24 14:12 Frooodle

can you explain how you are signing the doc, go into more detail on this issue please

Hi, I test a lot of times with diferent pdf files . I go to the option to sign document, then I click on the button "Click or Drag & Drop" > then I select a .*pdf file for test .

The files I test are small size not more 50kb .

After I upload the file, I select the option "Draw Signature" and inside the area where I have to draw I try to write the signature with my finger on my phone (Android 15) Pixel 6a Pro 12gb Ram . But it start super slow and does not write the lines as expected .

My server info

Dedicated CCX13 Server from Hetzner Cloud with 2VCPU and 8GB Ram . Using at the moment less than half of the Ram, and with a low CPU consumption.

edit: I also try with defferent browsers - Chromium, Firefox . Both with default setups for the tests .

edit: Same phone w/o issue to sign docu with Xodo as example .

ivoarch avatar Dec 22 '24 17:12 ivoarch

AHH! We are working on improving the drawing for mobile and tablet support and to ensure it's less laggy, should be released soon!

Frooodle avatar Dec 22 '24 17:12 Frooodle

AHH! We are working on improving the drawing for mobile and tablet support and to ensure it's less laggy, should be released soon!

Thanks!

ivoarch avatar Dec 22 '24 17:12 ivoarch