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Display goes blank frequently in v0.21.3

Open spindizzy49 opened this issue 2 years ago • 17 comments

My display keeps going blank in v0.21.3. Although the has been a known issue for several previous versions I have been using ANGLE mode to launch Stellarium with no problems. Now, in this latest version, the screen blanking has returned even in ANGLE mode. Same thing for MESA mode. It does not happen when I mouse around on the regular star screen or move the sky view around. It does seem to occur once I click on any of the options buttons on the left side of the window. Trying to do some things in the windows that open seems to induce the blanking.

Running Windows 11 on an HP laptop with: CPU: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz, 8 Gb RAM, Graphics: Intel(r) UHD Graphics 620, driver v27.20.100.8935 Log file is attached log.txt .

spindizzy49 avatar Jan 12 '22 18:01 spindizzy49

Thanks for adding your first issue to Stellarium. If you have questions, please do not hesitate to contact us.

github-actions[bot] avatar Jan 12 '22 18:01 github-actions[bot]

Did you updated drivers for graphics card after upgrading the operating system?

alex-w avatar Jan 12 '22 20:01 alex-w

Yes, whatever updates I receive from Microsoft got installed after upgrade to Windows 11 and Stellarium v0.21.2 win64 worked just fine using ANGLE mode after the OS upgrade.

spindizzy49 avatar Jan 13 '22 05:01 spindizzy49

Please try install official intel drivers from intel.com website

alex-w avatar Jan 13 '22 05:01 alex-w

I installed the latest Intel graphics driver from HP's website. This did not correct the issue. Installing the driver update using the Intel Driver & Support Assistant from their site disables some features that are needed on my HP laptop, so this solution is not a good one for my system. Thanks for you help...

spindizzy49 avatar Jan 13 '22 19:01 spindizzy49

Confirmed in Linux - Fedora 35 workstation Wayland and Xorg. It does not work with Intel but yes with Nouveau using DRI_PRIME=1 stellarium.

sincorchetes avatar Jan 14 '22 17:01 sincorchetes

This issue describes the Intel issue on Windows. On Fedora we had #2127.

gzotti avatar Jan 14 '22 18:01 gzotti

For what it is worth I did a temporary installation of the graphics driver recommended by Intel's support assistant: Intel(R) UHD Graphics 620 v 30.0.101.1191 date Dec 3, 2021. Stellarium continues to blank the screen whenever I access the option windows shown by the buttons on the left, particularly the Calculations window.

spindizzy49 avatar Jan 15 '22 18:01 spindizzy49

This exact problem appears on my computer also. Everytime Stellarium tries to show a tooltip it goes black for a few seconds. An everytime it removes the tooltip the same thing happens. Stellarium 0.21.3. Have tried every mode, including angle, nothing solves the problem. I have the latest graphics drivers from Intel. Win10 64-bit. Intel UHD Graphics 620. Laptop with properties well exceeding the requirements.

Edit: I uninstalled it and installed the 0.20.4 instead and this works perfect in angle mode.

CapitanCaliban avatar Jan 16 '22 10:01 CapitanCaliban

Same problem in otherwise great software. How do I download ver 20.4? Seems to just want to serve us current 21.3 and no separate download for old versions that I could find

Greynomad99 avatar Feb 02 '22 22:02 Greynomad99

Same problem in otherwise great software. How do I download ver 20.4? Seems to just want to serve us current 21.3 and no separate download for old versions that I could find

On stellarium.org, the link list on the right side features "all releases".

gzotti avatar Feb 02 '22 22:02 gzotti

Just google the version number and stellarium and you find several sites you can download from.

Den ons 2 feb. 2022 kl 23:24 skrev Greynomad99 @.***>:

Same problem in otherwise great software. How do I download ver 20.4? Seems to just want to serve us current 21.3 and no separate download for old versions that I could find

— Reply to this email directly, view it on GitHub https://github.com/Stellarium/stellarium/issues/2166#issuecomment-1028415343, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXKMEQ5HTE5MJCODWXPTQEDUZGVKJANCNFSM5LZXST7A . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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CapitanCaliban avatar Feb 03 '22 14:02 CapitanCaliban

Opening any dialogue box (e.g. location) causes my screen to slowly strobe black. In any run mode. Graphics card drivers up to date.

tomlut avatar Apr 03 '22 08:04 tomlut

Would you record small video for demo the "blank screen effect"?

alex-w avatar Jun 08 '22 07:06 alex-w

Sorry I can't right now, as my old PC died and I'm waiting on parts to build a new one.

tomlut avatar Jun 08 '22 09:06 tomlut

Please check the fresh version (development snapshot) of Stellarium: https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot

alex-w avatar Jun 13 '22 16:06 alex-w

Please check the fresh version (development snapshot) of Stellarium: https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot

alex-w avatar Jun 30 '22 04:06 alex-w

Hello @spindizzy49! Please check the fresh version (development snapshot) of Stellarium: https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot

github-actions[bot] avatar Sep 04 '22 11:09 github-actions[bot]

Hello @spindizzy49!

Please check the fresh version (development snapshot) of Stellarium: https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot

github-actions[bot] avatar Sep 10 '22 07:09 github-actions[bot]

I installed stellarium-1.22.2-38a869f-win64.exe per your recommendation. Sorry to report that this test version still has the same issue – trying to do anything in the astronomical calculations windows causes the screen to go blank every few seconds. Thanks for trying

From: github-actions[bot] @.> Sent: Saturday, September 10, 2022 3:36 AM To: Stellarium/stellarium @.> Cc: spindizzy49 @.>; Mention @.> Subject: Re: [Stellarium/stellarium] Display goes blank frequently in v0.21.3 (Issue #2166)

Hello @spindizzy49 https://github.com/spindizzy49 ! Please check the fresh version (development snapshot) of Stellarium: https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot — Reply to this email directly, view it on GitHub https://github.com/Stellarium/stellarium/issues/2166#issuecomment-1242657970 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AXI246LHO2CFE5IVOQ5326TV5Q245ANCNFSM5LZXST7A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/AXI246MKBCYLHBV5IBSEMVDV5Q245A5CNFSM5LZXST7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJIIXJMQ.gif Message ID: @.*** @.***> >

spindizzy49 avatar Sep 10 '22 10:09 spindizzy49

I'm running AMD on-board graphics on my new PC and it is no longer an issue for me,.

tomlut avatar Sep 10 '22 11:09 tomlut

For what it’s worth: 2018 HP laptop Processor - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz Graphics - Intel® UHD Graphics 620 (internal)

Same issue on a 2014 HP laptop. 3rd generation Intel® Core™ i3-3110M Processor Intel® HD graphics 4000

From: tomlut @.> Sent: Saturday, September 10, 2022 7:04 AM To: Stellarium/stellarium @.> Cc: spindizzy49 @.>; Mention @.> Subject: Re: [Stellarium/stellarium] Display goes blank frequently in v0.21.3 (Issue #2166)

I'm running AMD on-board graphics on my new PC and it is no longer an issue for me,. — Reply to this email directly, view it on GitHub https://github.com/Stellarium/stellarium/issues/2166#issuecomment-1242705166 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AXI246KVTCSMUEQZAXUP72DV5RTJTANCNFSM5LZXST7A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/AXI246MQ2GHCQX7F6XR5XE3V5RTJTA5CNFSM5LZXST7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJIJC2DQ.gif Message ID: @.*** @.***> >

spindizzy49 avatar Sep 10 '22 12:09 spindizzy49

please try stellarium-1.22.2-38a869f-win64.exe with --single-buffer

uwes-ufo avatar Sep 10 '22 22:09 uwes-ufo

How do I do that? Thx…

From: uwes-ufo @.> Sent: Saturday, September 10, 2022 6:27 PM To: Stellarium/stellarium @.> Cc: spindizzy49 @.>; Mention @.> Subject: Re: [Stellarium/stellarium] Display goes blank frequently in v0.21.3 (Issue #2166)

please try stellarium-1.22.2-38a869f-win64.exe with --single-buffer — Reply to this email directly, view it on GitHub https://github.com/Stellarium/stellarium/issues/2166#issuecomment-1242813743 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AXI246KC454DUTNLKU646NLV5UDMXANCNFSM5LZXST7A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/AXI246NY2NHURBTHYMUZXVLV5UDMXA5CNFSM5LZXST7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJIJ5KLY.gif Message ID: @.*** @.***> >

spindizzy49 avatar Sep 12 '22 15:09 spindizzy49

How do I do that? Thx…

There should be this icon (link) in your start menu.

Screenshot 2022-09-12 182851

uwes-ufo avatar Sep 12 '22 16:09 uwes-ufo

It’s a new shortcut, so I was not looking for it. I am happy to report that the blanking issue no longer occurs. Thank you for working on this! Rich C.

From: uwes-ufo @.> Sent: Monday, September 12, 2022 12:43 PM To: Stellarium/stellarium @.> Cc: spindizzy49 @.>; Mention @.> Subject: Re: [Stellarium/stellarium] Display goes blank frequently in v0.21.3 (Issue #2166)

How do I do that? Thx… There should be this icon (link) in your start menu. https://user-images.githubusercontent.com/112473593/189709871-15f2af84-3834-44b0-bd2a-049c3e554a78.png — Reply to this email directly, view it on GitHub https://github.com/Stellarium/stellarium/issues/2166#issuecomment-1244005758 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AXI246N4IMR5DK7QIRFWHQ3V55MQFANCNFSM5LZXST7A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/AXI246OOJIZAPSSPG6DGRVDV55MQFA5CNFSM5LZXST7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJITAK7Q.gif Message ID: @.*** @.***> >

spindizzy49 avatar Sep 13 '22 11:09 spindizzy49

Hello @spindizzy49!

Please check the latest stable version of Stellarium: https://github.com/Stellarium/stellarium/releases/latest

github-actions[bot] avatar Oct 01 '22 12:10 github-actions[bot]