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Crash when save Printer setting

Open xelarich opened this issue 1 year ago • 1 comments

OrcaSlicer Version

1.9-beta

OS version

Windows 10

Additional system information

Amd Ryzen 5 1600X Nvidia GTX 1080 8Go Ram

Printer

Elegoo Neptune 4

How to reproduce

I importe Elegoo Neptune 4 Plus setting I change the settings to correctly match the printable area of a Neptune 4 I click Save current Machine I edit name of Preset "Elegoo Neptune 4 Plus (0.4 nozzle) - Copie" -> "Elegoo Neptune 4 (0.4 nozzle) - Copie" I check "User preset" and validate

Actual results

orca

Orca slicer do not answer

Expected results

Save my setting with the correct name

Project file & Debug log uploads

Log file debug_Tue_Jan_02_14_57_26_30096.log.zip

Checklist of files to include

  • [X] Log file
  • [ ] Project file

xelarich avatar Jan 02 '24 13:01 xelarich

Similar problem here, with the non-beta 1.9.0, on MacOS Sonoma:

Printer Settings -> Save Current Machine (floppy disc icon) -> Edit name of printer -> OK

Orca instantly crashes and the printer does not get renamed.

greendog99 avatar Jan 08 '24 18:01 greendog99

Same problem here, MacOS Sonoma.

Cannot export configs, instant crash when saving print settings...

brendandebeasi avatar Jan 12 '24 22:01 brendandebeasi

Uploading my crash log OrcaSlicer-2024-01-12-140919.ips.zip

brendandebeasi avatar Jan 13 '24 16:01 brendandebeasi

Experiencing the same issue here

eMadman avatar Feb 01 '24 20:02 eMadman

Same issue here... v1.9.0 Windows Weirdly, it will save a copy of the System preset (mine is MyKlipper 0.4 nozzle) as 'MyKlipper 0.4 nozzle - Copy. And it will save it as 'MyKlipper 0.4 nozzle -', but locks up when saving as 'MyKlipper 0.4 nozzl' (since it won't allow saving as System preset).

Kalus1 avatar Feb 03 '24 06:02 Kalus1

FYI this crash no longer happens for me in v1.9.1 (MacOS).

greendog99 avatar Feb 21 '24 16:02 greendog99

Upgraded to 1.9.1 (Win10) still get those crashes.

I renamed my log to txt. While creating i waited some time before clicking on save and after. debug_Fri_Feb_23_17_49_24_23496.txt

DiegoTheWolf avatar Feb 23 '24 16:02 DiegoTheWolf

Upgrading to v1.9.1 seems to have fixed the issue for me. I'm on Windows 11.

Kalus1 avatar Feb 23 '24 18:02 Kalus1

I still have this problem on v1.9.1. But i only have this issue with some of my printer profiles.

jumika avatar Feb 24 '24 09:02 jumika

I haven't been able to find a solution yet, but I think I found a workaround: As long as you don't change the name of the printer, it seems to save any changed settings without crashing when you click save. To change the name of the printer I opened the file location where the printer info is stored and renamed both the .info and .json files to what I wanted the printer's name to be. Restarting Orcaslicer then applied the name change. For Windows Installs the file location is "C:\Users<user>\AppData\Roaming\OrcaSlicer\user\default\machine"

Scorn7274 avatar Feb 26 '24 00:02 Scorn7274

I had it work and fail in v1.9.1.

The difference is this: if I edit a printer profile and just change the name and press save all is good. if I edit a printer profile, change a setting and name, press save - get hang when I close the dialog. Hope this helps.

OldRhino avatar Mar 01 '24 13:03 OldRhino

PS> Once I save under a new name, I then can subsequently edit and save the new profile.

OldRhino avatar Mar 01 '24 13:03 OldRhino

Orca bot: this issue is stale because it has been open for 90 days with no activity.

github-actions[bot] avatar May 31 '24 00:05 github-actions[bot]

Orca bot: This issue was closed because it has been inactive for 7 days since being marked as stale.

github-actions[bot] avatar Jun 07 '24 00:06 github-actions[bot]