OrcaSlicer Crash when trying to use pressure avance calibration

OrcaSlicer Version

1.7

OS version

Windows 10 Enterprise

Additional system information

No response

Printer

Voron Trident (happens on other printers too)

How to reproduce

go to Calibration
select Pressure Advance
Select PA Pattern
click OK

Actual results

an alert OrcaSlicer pop up oppens with the following error message Unhandled, unknown exception, terminating the application

Expected results

produce a PA pattern for slicing/sending to printer

Project file & Debug log uploads

crash_Mon_Oct_02_15_41_02_0.zip

Windows log.zip

Windows app err log.zip

Checklist of files to include

[X] Log file
[ ] Project file

Oct 10 '23 17:10 kerbeus-a

+1

Oct 10 '23 20:10 killerline10168

Can you try the latest dev version and see if it still crashes? If it does, could you post the new app crash log?

Oct 13 '23 01:10 Noisyfox

Can you try the latest dev version and see if it still crashes? If it does, could you post the new app crash log?

I can definitely do that. where do I find the latest dev release?

Oct 17 '23 13:10 kerbeus-a

Can you try the latest dev version and see if it still crashes? If it does, could you post the new app crash log?

I can definitely do that. where do I find the latest dev release?

https://github.com/SoftFever/OrcaSlicer/actions/runs/6523422600 Try this one.

Oct 17 '23 13:10 Noisyfox

Can you try the latest dev version and see if it still crashes? If it does, could you post the new app crash log?

I can definitely do that. where do I find the latest dev release?

https://github.com/SoftFever/OrcaSlicer/actions/runs/6523422600 Try this one.

tried the provided 1.8 dev one - same result/error. will post the log shortly I did use the portable version both times if it changes anything

Oct 17 '23 13:10 kerbeus-a

debug_Tue_Oct_17_09_41_52_20320.log.zip here is the log

Oct 17 '23 13:10 kerbeus-a

Did it generate the crash_xxxxx.log? Could you upload that as well? Thanks.

Oct 17 '23 14:10 Noisyfox

Did it generate the crash_xxxxx.log? Could you upload that as well? Thanks.

there were no crush log. I tried a few times. Also - when the Error pop up appears and I click OKon it, the app closes. But it is possible to ignore the pop up and click on the main window. The pop up goes back behind the main window. I can click Ok on the PA test again and the Save pop up appears. I ignore the save and then it starts calculating and is very slow. the rest of the system is responsive but the Orca slicer is slow.

if I repeat clicking OK on the PA test the pop up appears and disappears fast but I am able to reat the Heading : Creating a new project: unsaved changes. The PA dialog still shows

I can rotate the build plate etc but it is choppy and very very slow, Like so : I drag the buildplate around and it jumps into new position a few seconds later. there is no affect on my CPU usage etc. the rest of the system is fast as usual

Oct 17 '23 18:10 kerbeus-a

also - I just found - if I dont click OK on the error pop up but just close it it generates the crash log. crash_Tue_Oct_17_14_01_23_0.zip

Oct 17 '23 18:10 kerbeus-a

Did it only crash with certain printer profile(s)?

Oct 18 '23 00:10 Noisyfox

interesting. it produced an error on all the profiles I had but they were all imported from superslicer. I tried a system voron profile and there is no issue

Oct 18 '23 14:10 kerbeus-a

Could you also share those profile files as well? You can just zip all the files under "Orca config folder/user" and upload it here, or email me.

Oct 18 '23 14:10 Noisyfox

Could you also share those profile files as well? You can just zip all the files under "Orca config folder/user" and upload it here, or email me.

profiles emailed.

Oct 18 '23 21:10 kerbeus-a

Could you also send me the 'Orca config folder/system' as well? Thanks.

Oct 19 '23 01:10 Noisyfox

Could you also send me the 'Orca config folder/system' as well? Thanks.

for sure. sent

Oct 20 '23 16:10 kerbeus-a

Could you also send me the 'Orca config folder/system' as well? Thanks.

for sure. sent

Cool I'm able to reproduce the problem with your presets now. Will try to figure out what's going on.

Oct 22 '23 09:10 Noisyfox

Ok the problem is that those profiles have the default line width set to 0. Change it to a positive value should fix the problem.

Oct 22 '23 09:10 Noisyfox

thank you! got it

On Sun, Oct 22, 2023 at 5:20 AM Noisyfox @.***> wrote:

Ok the problem is that those profiles have the default line width set to 0. Change it to a positive value should fix the problem.

— Reply to this email directly, view it on GitHub https://github.com/SoftFever/OrcaSlicer/issues/2384#issuecomment-1774042389, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUL733V4CAAUK4XLCWFPWELYATQPVAVCNFSM6AAAAAA52XQZK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZUGA2DEMZYHE . You are receiving this because you authored the thread.Message ID: @.***>

Oct 23 '23 22:10 kerbeus-a

This is marked resolved but the logs show another exception Code :c0000005 ACCESS_VIOLATION

thus I'm adding it to the list of related issues:

2921 3375 3157 3340 3292 2896 2766 2888 3174 2803 2484

Dec 31 '23 04:12 silence48

works in bambu slicer...

Feb 24 '24 08:02 knownchild

This issue still persists and changing the default line width fixes it. Is it possible to add a error dialog or toast notification that informs you that the default line width needs to be a positive value?

Mar 17 '24 18:03 WinstonLeWolf

Same error here with the tower test in v2.0.

Settings default line width to 100% solved

Apr 05 '24 20:04 paulosincos

Orca bot: this issue is stale because it has been open for 90 days with no activity.

Jul 05 '24 00:07 github-actions[bot]

Orca bot: This issue was closed because it has been inactive for 7 days since being marked as stale.

Jul 12 '24 00:07 github-actions[bot]