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Error while starting application

Open ivn21 opened this issue 4 years ago • 16 comments

Thank you for a very usefull application, I've been using it for some time without problems. But after some time the application began to crash right after start. I think the problem is in big size of storing data (notes). May be removing data (through Android delete data for application) will solve this but there is useful information there. Unfortunatelly I found no way to retrieve data without root access or application running.

ivn21 avatar Aug 13 '21 09:08 ivn21

what app version are you using?

tibbi avatar Aug 13 '21 13:08 tibbi

I used the old one but I tried to update to the last version (6.8.0 (83)) with the same result.

ivn21 avatar Aug 13 '21 15:08 ivn21

so it is crashing with 6.8.0 after you imported some file? Cant you create a widget to see the note texts?

tibbi avatar Aug 13 '21 16:08 tibbi

I haven't imported anything, it just started crashing suddenly. I opened the app and after the first screen appeared there was the system message that application will be closed. I looked at the size of the application data in android settings and saw that it is quite big (about 0,5 Gb). I think that if the program tries to use RAM for info that big my phone can't handle it.

ivn21 avatar Aug 14 '21 08:08 ivn21

the app is not doing anything at all... So even if you reinstall the app it is misbehaving right from the beginning?

tibbi avatar Aug 14 '21 11:08 tibbi

yes

ivn21 avatar Aug 16 '21 08:08 ivn21

dont you have a rooted device, or one modified in a similar way?

tibbi avatar Aug 16 '21 08:08 tibbi

unfortunately no

ivn21 avatar Aug 18 '21 11:08 ivn21

find the app in your device settings and do a "Clear data" on it. It will remove your notes though so make sure you create some backup by creating a widget or so

tibbi avatar Aug 18 '21 13:08 tibbi

And how can I make backup? Is there a way to save notes?

ivn21 avatar Aug 18 '21 14:08 ivn21

If you cannot open the app, then no. But you see the actual note content by creating a widget no?

tibbi avatar Aug 18 '21 14:08 tibbi

Unfortunately no, the app crashes before showing notes.

ivn21 avatar Aug 30 '21 11:08 ivn21

even if you create a widget? What device and OS version do you have?

tibbi avatar Aug 30 '21 13:08 tibbi

I can see only main window if I click any button app crashes. I am using a no-brand smartphone with Android 8.1 Oreo.

ivn21 avatar Sep 07 '21 05:09 ivn21

no-brand? dont you have such device specific issues in other apps too?

tibbi avatar Sep 07 '21 07:09 tibbi

I don't think it is a device specific issue. Earlier the app worked fine and behaviour of other apps didn't change.

ivn21 avatar Sep 13 '21 10:09 ivn21

should be working already

tibbi avatar Jun 21 '23 15:06 tibbi