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Persistent notification after hang up

Open tb06 opened this issue 2 years ago • 16 comments

Hello:

Sometimes, after a call, a persistent notification remains, telling that the call is finished, and the only way to close the notification is to kill the dialer app (pressing the red phone button doesn't do anything, nor pressing the notification itself):

image

I didn't identify why it happens sometimes and not after other calls :-/.

tb06 avatar Apr 06 '22 21:04 tb06

what app and OS version are you using? Is that a rooted device?

tibbi avatar Apr 06 '22 21:04 tibbi

App version: 5.11.5 OS version: Android 10 This is a non-rooted device

tb06 avatar Apr 07 '22 05:04 tb06

Last version of sinple dialler Android 11 non rooted I can confirm, if you click on misssed call dosent erase.

lipici avatar Apr 21 '22 06:04 lipici

Last version of sinple dialler Android 11 non rooted I can confirm, if you click on misssed call dosent erase.

In my case it's not a missed call but an answered call ;-)

tb06 avatar May 02 '22 20:05 tb06

That too, if someone calls you while you are in anotjer call.

You need to force close the app or more simple to activate airplane mode and then turn it off.

lipici avatar May 03 '22 01:05 lipici

Last version of sinple dialler Android 11 non rooted I can confirm, if you click on misssed call dosent erase.

In my case it's not a missed call but an answered call ;-)

And it happens even with some outgoing calls. (Issue still there in version 5.13.3 of the app.)

tb06 avatar Jul 20 '22 07:07 tb06

Same problem here. App version: 5.13.3 Android 8.1.0 (no root)

EricKotato avatar Jul 25 '22 07:07 EricKotato

Same problem, with answered calls.

App version 5.14.0 Android 11 (no root).

sebasarena avatar Aug 05 '22 13:08 sebasarena

Still the same problem with answered calls.

App version 5.15.4 Android 11 (no root).

sebasarena avatar Oct 12 '22 01:10 sebasarena

I also sometimes get the persistent notification: It appears after I ended the call. It does not appear every time I hang up, but it has appear on hanging up with any of these methods: Stop call button on screen, power button and using the control on the (wired) headphones.

App version 5.15.4 Android 8 (no root)

sphh avatar Oct 12 '22 06:10 sphh

I also sometimes get the persistent notification: It appears after I ended the call. It does not appear every time I hang up, but it has appear on hanging up with any of these methods: Stop call button on screen, power button and using the control on the (wired) headphones.

App version 5.15.4 Android 8 (no root)

Right. I forgot to specify the same that you mentioned: “It appears after I ended the call”.

But in my particular case it appears every single time I hang up. It's disappointing and frustrating.

sebasarena avatar Oct 13 '22 13:10 sebasarena

some exact steps for reproducing would be good. Like are you initiating the call? Do you move the app in background during the call, or the fullscreen view is always in the foreground, maybe even with screen on? Do you end the call with the top notification or that fullscreen view?

tibbi avatar Oct 13 '22 15:10 tibbi

Like are you initiating the call?

No difference.

Do you move the app in background during the call, or the fullscreen view is always in the foreground,

I have the fullscreen view always in the foreground.

maybe even with screen on?

On my phone the screen locks quickly and turns off (see also next question).

Do you end the call with the top notification or that fullscreen view?

it appears after hanging up with any of these methods: Stop call button on fullscreen, power button and using the control on the (wired) headphones.

Anything else you might want to know?

sphh avatar Oct 13 '22 15:10 sphh

Like are you initiating the call?

No difference.

Do you move the app in background during the call, or the fullscreen view is always in the foreground,

I have the fullscreen view always in the foreground.

maybe even with screen on?

On my phone the screen locks quickly and turns off (see also next question).

All of this happens exactly the same with my phone.

The only difference between “sphh” and myself is the last question:

“Do you end the call with the top notification or that fullscreen view?”

I always end the call with the fullscreen view. The top notification button to hang up doesn't work at all in my phone.

sebasarena avatar Oct 13 '22 16:10 sebasarena

I now ended a couple of calls not from the full-screen view, but with the help of the top notification (the full-screen view was still in front and I swiped down from the top border and then pressed the red phone symbol): Every time I did this, the call was ended and the notification disappeared. But then the notification popped up again just to disappear after ½-1 second again.

sphh avatar Oct 14 '22 13:10 sphh

Just to add that I also experience the Call Ended notification that cannot be closed. It seems to occur more frequently with certain numbers called. But I can't detect a pattern in its occuring.

witneyman avatar Oct 14 '22 14:10 witneyman

When this occurs, is the status text always "Call ended" in everyone's case? @tb06 @sebasarena @sphh @witneyman

naveensingh avatar Oct 17 '22 18:10 naveensingh

It's usually 'Call ended' for me. But just occasionally it has shown 'Ongoing call even though the call has been ended. In either case the notification can not be cancelled

witneyman avatar Oct 18 '22 08:10 witneyman

I never see the "Call ended" but always the "Ongoing call" notification (which is worrying): Screenshot_20221019-112758

Clicking on the red phone does nothing as does swiping it away: You cannot get rid of that notification.

sphh avatar Oct 18 '22 09:10 sphh

When this occurs, is the status text always "Call ended" in everyone's case? @tb06 @sebasarena @sphh @witneyman

Hello:

I made an outgoing call (to my voicemail) this evening and the issue occured when I hanged up with "Appel en cours" (French equivalent to "Ongoing call") as the message in the persistent notification. So a different situation than in my first post.

Thanks for your help!

tb06 avatar Oct 18 '22 17:10 tb06

I never see the "Call ended" but always the "Ongoing call" notification (which is worrying).

Clicking on the red phone does nothing as does swiping it away: You cannot get rid of that notification.

It happens exactly the same in my case.

sebasarena avatar Oct 18 '22 22:10 sebasarena

@tb06 @sphh @witneyman

I still can not reproduce this issue at will but after some debugging & testing, I think I have a fix. Here are two test APKs here with the second one more likely to fix this bug:

fix 1: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-1.apk

fix 2: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-2.apk

@sebasarena

... in my particular case it appears every single time I hang up ...

In that case, if you are willing, you should be able to deterministically test out the above fixes.

Lemme know if it works or not. Thanks

naveensingh avatar Oct 19 '22 18:10 naveensingh

Sorry but these links are not working for me Steve

On 19 Oct 2022, at 20:42, Naveen Singh @.***> wrote:

@tb06 https://github.com/tb06 @sphh https://github.com/sphh @witneyman https://github.com/witneyman I still can not reproduce this at will but after some debugging & testing, I may have a fix. I'm attaching two APKs here with the second one more likely to fix this bug:

fix 1: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/untagged-9698a45df4969964ea42/dialer-fdroid-debug-notif-fix-1.apk https://github.com/Naveen3Singh/Simple-Dialer/releases/download/untagged-9698a45df4969964ea42/dialer-fdroid-debug-notif-fix-1.apk fix 2: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/untagged-9698a45df4969964ea42/dialer-fdroid-debug-notif-fix-2.apk https://github.com/Naveen3Singh/Simple-Dialer/releases/download/untagged-9698a45df4969964ea42/dialer-fdroid-debug-notif-fix-2.apk @sebasarena https://github.com/sebasarena ... in my particular case it appears every single time I hang up ...

In that case, if you are willing, you should be able to deterministically test out the above fixes.

Thanks

— Reply to this email directly, view it on GitHub https://github.com/SimpleMobileTools/Simple-Dialer/issues/326#issuecomment-1284427368, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXUJEJW6JUUAACKXNBW2MODWEA6I3ANCNFSM5SXKCZPA. You are receiving this because you were mentioned.

witneyman avatar Oct 19 '22 19:10 witneyman

@witneyman my bad! Forgot to public it

Updated links:

fix 1: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-1.apk

fix 2: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-2.apk

naveensingh avatar Oct 19 '22 19:10 naveensingh

Thanks. I’ll try version 2 first and report back once I’ve had a chance to see if it solves the problem Steve


On 19 Oct 2022, at 21:20, Naveen Singh @.***> wrote: @witneyman https://github.com/witneyman my bad! Forgot to public it

Updated links:

fix 1: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-1.apk https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-1.apk fix 2: https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-2.apk https://github.com/Naveen3Singh/Simple-Dialer/releases/download/notification_fixes/dialer-fdroid-debug-notif-fix-2.apk — Reply to this email directly, view it on GitHub https://github.com/SimpleMobileTools/Simple-Dialer/issues/326#issuecomment-1284467154, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXUJEJWAMT5D6VH7OHO5ZQDWEBCYFANCNFSM5SXKCZPA. You are receiving this because you were mentioned.

witneyman avatar Oct 19 '22 19:10 witneyman

The first call I tried with version 2 was successful - there was no notification after the call. I'll wait for more calls and report further

witneyman avatar Oct 20 '22 08:10 witneyman

@sebasarena

... in my particular case it appears every single time I hang up ...

In that case, if you are willing, you should be able to deterministically test out the above fixes.

Lemme know if it works or not. Thanks

I don't like very much using the beta version of apps, because they are usually more unstable. But I'll think about installing this one, if it really works for everyone else.

Thanks again for all your hard work and for answering us so diligently!

sebasarena avatar Oct 20 '22 12:10 sebasarena

beta version

No need to keep using them indefinitely. The APK files I shared are only for testing the fix, you can (and should) uninstall them afterward. (Once related changes are merged, the issue will be fixed in the next release on google play and fdroid)

Thanks.

naveensingh avatar Oct 20 '22 12:10 naveensingh

beta version

No need to keep using them indefinitely. The APK files I shared are only for testing the fix, you can (and should) uninstall them afterward. (Once related changes are merged, the issue will be fixed in the next release on google play and fdroid)

Thanks.

Well, I didn't know that. Thanks for explaining it.

sebasarena avatar Oct 20 '22 13:10 sebasarena

I've now tested version 2 with several calls and so far the persistent notification has not been seen. Looks hopeful!

witneyman avatar Oct 21 '22 08:10 witneyman