Paid subscription doesn't notify user

[sbulen]

Description

From m4z in the forum: As a followup of this german thread I setup a paid subscription in my beta forum and it generally worked great, but: the template for notifying the user didn't do anything. No mail was received by the subscribing user. Nothing in ACP Error Log, webserver access and error logs, postgresql log and no mail sent at all according to my mail server logs. Nothing stuck in background tasks. I'm clueless what happened.

Here's the (german) template I used, in case any special characters broke sending the mail:

Abo erfolgreich!
Hallo {NAME},

du hast erfolgreich das Test-Abo abgeschlossen und solltest nun einen neuen Bereich im Forum sehen können.

MfG
dein Team von "{FORUM}"

I'll try to re-test this in a couple of days with a bit of debug code in place (and once I convice my girlfriend to spend another Euro on me). ;)

Edit: Sorry, I'm using 2.1 (commit 50dc25705dfdf56bada445704f6295163fa670e8 from 2019-10-10).

Environment (complete as necessary)

• Version/Git revision: Current
• Database Type: pg

Additional information/references

From Bug Reports: https://www.simplemachines.org/community/index.php?topic=570140.0

Original german thread: https://www.simplemachines.org/community/index.php?topic=570127.0

[illori]

i wonder if this is in anyway related to #5834

[m4z]

Don't think so, since I know of that issue I have the colon removed from my beta forum title, and only re-entered it during the tests. (I could have mentioned that to make it clear though, thanks for reminding me. 😉 )

[live627]

(and once I convice my girlfriend to spend another Euro on me). ;)

paypal has a sandbox that allows for testing without the need to shovel money around (and the possibility of frozen accounts)

[m4z]

I couldn't find anything regarding that in my (personal) account. Is this the feature?

[Sesquipedalian]

@m4z, does this still happen?

[sbulen]

I really don't think this is a 2.1.0 requirement. Could we remove or change the milestone?

[m4z]

@m4z, does this still happen?

I'm currently unable to test this (I can't upgrade this forum instance because some mods I need aren't available for 2.1rc4, and setting up a new forum to reproduce is a lot more work for me (working on that))

[m4z]

A user just pointed me to their thread, which seems to be the same issue: https://www.simplemachines.org/community/index.php?topic=580883.0

I will try to re-build my test setup soon-ish.

[m4z]

Nevermind, that person is using 2.0.18 (but maybe the bug exists that long?).

[Sesquipedalian]

Lacking confirmation that this still occurs, I am punting it to "the future".