Persistent unexpected error: DNS problem while connecting to Shopify, this indicates a problem with your internet connection

[cupOJoseph]

Sorry to be reopening this. But is this a intermitent problem?

I'm getting the same error but while trying to generate a new theme with

To Reproduce

theme new -p=mypassword -store=mystore -name=themename

Expected behavior

create the new theme

Environment MacOS Catalina 10.15.5 ThemeKit 1.0.3 darwin/amd64

Originally posted by @gui-gui in https://github.com/Shopify/themekit/issues/645#issuecomment-640970719

[cupOJoseph]

Have tried this on a few different networks, including one public server and I continue to get the same error. The last time this issue was opened, it was blamed on cloudflare outages, but everything is currently normal on shopify status

[tanema]

Is this still a problem now? There is not much we can do about DNS issues.

[cupOJoseph]

I was able to connect, I think I was using an incorrect password or possibly using the flags wrong. But it definitely wasn't a DNS issue which was frustrating because thats the only error message I was seeing. We can close this I guess, but it might be worth checking out the error handling messages a second. Thank you for the tool and work.

[braveagencysam]

There were definitely DNS issues on that day for a short period, just for the record. As it states on the Shopify Status dashboard, not all issues are reported if they only affect a small percentage of stores.

[andyw8]

I'm not sure if this could be the cause, but there's an open Go issue DNS lookup sometimes fails with "no such host" when there are too many open files.

[tanema]

@andyw8 that shouldn't make the command intermittent, it would cause it to fail consistently. There were issues in the past with OSX having a very low file descriptor limit, however this was taken care of here https://github.com/Shopify/themekit/blob/master/cmd/theme/setup_darwin.go#L16-L22

[lauracarballo]

To Reproduce

theme new -p=mypassword -store=mystore -name=themename

I solved this by using --store and --name, notice the arguments require 2 dashes -- before each option. Single dash like -p only works for shorthands arguments. You can refer to theme get --help to see all the arguments for get.

It would be better if themekit returned an error with the invalid argument instead of showing a connection error.

[themacmarketer]

To Reproduce

theme new -p=mypassword -store=mystore -name=themename

I solved this by using --store and --name, notice the arguments require 2 dashes -- before each option. Single dash like -p only works for shorthands arguments. You can refer to theme get --help to see all the arguments for get.

It would be better if themekit returned an error with the invalid argument instead of showing a connection error.

Thank you - this solved it for me. But strangely for my machine I had to use --password --store but -theme