[UPS] Failure: The XML document is well formed but the document is not valid.

[Prastary]

Hello everyone!

I have a small problem with "create_shipment" in UPS. Every time when I call function "create_ups_shipment" (by ruby console) return that error:

RuntimeError: Could not obtain shipping label. Failure: The XML document is well formed but the document is not valid.
  from /home/wiking/.rvm/gems/ruby-2.1.4/bundler/gems/active_shipping-626d17c779c3/lib/active_shipping/carriers/ups.rb:167:in `rescue in create_shipment'
  from /home/wiking/.rvm/gems/ruby-2.1.4/bundler/gems/active_shipping-626d17c779c3/lib/active_shipping/carriers/ups.rb:137:in `create_shipment'
  from /home/wiking/magazyny/app/models/delivery.rb:115:in `create_ups_shipment'
  from (irb):27

This is body of create_ups_shipment function:

def create_ups_shipment

  packages = [ActiveShipping::Package.new( 1000, [20,20,20])]

  origin = ActiveShipping::Location.new(
      :name => "Test",
      :contact_name => "TEST",
      :telephone => "+48123123123",
      :email => "[email protected]",
      :country => 'PL',
      :city => 'Krakow',
      :street => 'Makowa 14',
      :addr2 => "",
      :postal_code => '30650'
  )

  destination = ActiveShipping::Location.new(
      :name => "Test test",
      :contact_name => "Test sp. z o.o.",
      :telephone => "+48123123123",
      :email => "[email protected]",
      :country => 'PL',
      :city => 'Poznan',
      :street => 'Warszawska 14',
      :addr2 => "",
      :postal_code => '61113'
  )

  ups = ActiveShipping::UPS.new(:login => '[my_acount_number]', :password => '[password]', :key => '[UPS_key]', :test => true)

  response = ups.create_shipment(
      origin,
      destination,
      packages,
      {
          :service_code => '11',
          :test => true,
      }
  )
  return response
end

In the other hand, when I use function ups.find_rates(origin, destination, packages, :options => {:test => true}) instead of create_shipment works well. What did I do wrong? Where I can find XML document generated in create_shipment ?

[trishume]

The real bug here is the error message, try the suggestion in https://github.com/Shopify/active_shipping/issues/247 and see that it works. You need to include your origin account info.

[txssseal]

 destination = ActiveShipping::Location.new(
      :name => "Test test",
      :contact_name => "Test sp. z o.o.",
      :telephone => "+48123123123",
      :email => "[email protected]",
      :country => 'PL',
      :city => 'Poznan',
      :address1 => 'Warszawska 14',
      :postal_code => '61113'
  )

your request should look like this. It is missing the address1 field.

[kevin-jj]

It does not work even if I passed origin_account argument.